Senior Customer Service Assistant

Job Summary

  • Salary:

    $28 USD per hour

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Gym / Health Stipend, Retirement Savings, Disability, Paid Time Off, Career Development

  • Location:

    Charlotte, NC

  • Type:

    Full-time

  • Categories:

    Customer Service, Virtual Assistant, Call Center, Administrative Assistant, Recruiter, Hospitality

  • Company:

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  • Summary:

    Serve as the first point of escalation for vendor concerns, lead training for new hires, provide operational insights through analytics, and support the CSR team in maintaining process compliance and service expectations.

  • Job Description

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