- Remote Customer Service
Remote Customer Service Jobs - Work from Home & Online
Job Search Results
1 to 50 of 3,321 for Customer Service
Assist clients and broker partners with service needs, process operational requests, research client issues, and collaborate with internal teams to resolve problems, ensuring accurate submission of new business paperwork in a fast-paced environment.
Support customers by finding solutions to ticket requests, enrich documentation, drive campaigns, onboard new customers, collaborate with sales and support, engage with customers, collect feedback, and format it for review.
Manage high volumes of customer inquiries across various channels, resolve issues efficiently, and ensure customer satisfaction by providing accurate information and maintaining effective communication throughout the support process.
Provide solutions to customer inquiries regarding payments and account management. Guide users through product updates and recommend improvements while ensuring exceptional support and collaboration within the team.
Lead and mentor a team of Customer Success Managers, analyze performance metrics to drive improvements, resolve escalated customer issues, and collaborate cross-functionally to enhance customer engagement and satisfaction.
Build strong relationships with dedicated accounts, acting as a trusted advisor to drive solution adoption, while proactively addressing merchant needs and collaborating with internal teams to enhance customer success and satisfaction.
Provide technical leadership during sales opportunities, execute Proof of Concepts, assist in post-sales implementations, and advocate best practices to ensure customer success and satisfaction in utilizing the service effectively.
Assist customers through various channels, ensuring timely resolutions and personalized service while utilizing CRM tools to track interactions and evaluating service quality for continuous improvement.
Provide technical support and customer care to clients for data recovery and backup. Manage customer inquiries and concerns, coordinate appointments, and continuously improve knowledge of Mac and Windows operating systems.
Manage a portfolio of SMB accounts, onboard new customers, analyze usage metrics for upselling opportunities, and monitor customer health to proactively address concerns and enhance overall satisfaction.
Manage a portfolio of mid-market and enterprise accounts, onboard new customers, develop strong relationships, and conduct regular check-ins to optimize customer experience and drive value through effective use of solutions.
Guide customers through the rollover experience by answering inquiries, communicate with financial institutions on their behalf, and synthesize feedback to enhance service and product offerings, all while becoming an expert in retirement accounts.
Respond to end-user requests using manuals, interact effectively with customers, escalate complex issues to engineering support, and document customer interactions according to guidelines while ensuring high-quality service.
Provide exceptional customer service through various communication channels, build relationships with clients by addressing their needs, communicate course recommendations, and assist with administrative tasks as necessary.
Provide advanced support to end users by diagnosing issues and guiding them through resolutions. Document interactions, escalate complex cases, and ensure customer satisfaction through effective communication and troubleshooting skills.
Serve as the primary contact for clients and financial representatives, optimizing customer experience, resolving issues, and driving satisfaction while demonstrating strong communication and problem-solving skills.
Receiving inbound calls pre-service, service, and post-service. Outbound call follow-up. Working directly with data recovery engineers to report engineers' findings. Answering questions about the technical process of data recovery and associated pricing.
Manage assigned customer accounts to ensure retention and renewal success, provide exemplary service, and drive product adoption while collaborating with internal teams to achieve client objectives and optimize their Voice of Customer programs.
Manage and grow customer accounts, ensuring high satisfaction and identifying growth potential. Onboard clients, maintain relationships, drive renewals and upsells, conduct business reviews, and advocate for customers internally.
Drive renewal efforts and enhance product utilization for supplemental education accounts, collaborating with customer engagement teams to ensure customer satisfaction and optimize account health through effective communication and problem-solving...
Manage customer relationships by delivering tailored success roadmaps, driving product adoption, and advocating for customer needs. Collaborate cross-departmentally to ensure customer satisfaction and identify opportunities for growth and renewal.
Lead development and refinement of SRE tools/processes, enable engineers to deliver services with autonomy and reliability, design/implement disaster recovery plans, mentor team members, and drive adoption of new technologies/best practices.
Guide customers through onboarding, adoption, and innovation phases, drive innovation for industry titans using Atlan's Open API framework, and become a champion of Active Metadata, showcasing its power through automation, governance, and data-driven..
To be the first responder for customer inquiries via phone, email, and chat. Listen, identify, and assess customer needs to offer solutions. Provide accurate information and proactive updates. Achieve/exceed customer satisfaction targets.
To be the first responder for customer inquiries via phone, email, and chat. Listen, assess, and offer solutions to empower customers. Maintain records, provide proactive updates, and achieve high customer satisfaction.
Manage customer relationships from sales to renewal. Onboard customers, provide ongoing support, escalate issues, and advocate for customers. Collaborate with sales and marketing to identify growth opportunities. Engineering or construction degree re..
As a Customer Success Manager, you will manage a portfolio of customer accounts, act as a trusted advisor, lead onboarding, track key metrics, identify expansion opportunities, monitor account health, and advocate for product improvements.
Drive customer success by managing relationships, overseeing onboarding, and securing renewals. Collaborate with cross-functional teams to enhance customer satisfaction and implement effective retention strategies within the solar energy sector.
Retain revenue from key account customers by handling customer requests, executing targeted outreach campaigns, and strengthening customer relationships. Achieve renewal rate and customer satisfaction goals.
Manage customer accounts, provide monthly product review reporting, troubleshoot website issues, prioritize and communicate resolution on escalated customer issues, and assist in driving customer retention and identifying business growth opportunities.
Own customer outcomes and ensure value delivery throughout the customer lifecycle. Articulate the value of the company's solutions to customers and negotiate long-term renewals. Act as a program manager and build adoption and value plans for success...
Manage a portfolio of client accounts to drive adoption and retention, provide expert guidance on software solutions, lead goal-setting sessions, and monitor customer satisfaction to ensure successful outcomes.
Build technical customer relationships, perform customer installations and technical evaluations, consult on pre-sales and technical sales activities, and work on escalated technical support issues to resolution.
Drive customer success by managing accounts, achieving sales targets, and fostering long-term relationships. Ensure effective implementation of solutions while maximizing program adoption and demonstrating the impact of services to clients.
Supervise a team of Scheduling Operations Associates in a high-volume customer service environment to ensure effective scheduling for healthcare providers. Monitor team performance and handle escalations while utilizing multiple software systems to...
Generate revenue and ensure positive homeowner experience through consultative sales calls, customer service, pipeline management, compliance, and special tasks. Minimum 1 year of phone sales and customer service experience required.
Conduct call observations and deliver customer experience data and analysis. Complete assigned observations with a focus on productivity and accuracy, ensuring effective communication of insights to improve overall customer experience.
Respond to customer calls, assist with website/application issues, answer product/service questions, document interactions, transfer data, and complete additional duties as needed. High school diploma, call center experience, and technical requirements a
Lead sales initiatives by identifying and closing media deals, cultivating relationships with agency executives, and managing existing client relations to drive account growth and exceed revenue goals.
Lead the global Customer Success organization by developing strategies for onboarding and retention, mentoring a high-performing team, and serving as the customer's voice to enhance product offerings and drive account growth.
Lead cross-functional teams to design and deliver data platform features, define and monitor key performance indicators, and create a product vision that aligns with stakeholder needs and drives customer value.
Develop and manage national account relationships, assist customers in product selection, negotiate sales terms, and ensure high post-sales satisfaction to foster long-term partnerships and repeat business opportunities.
Develop and maintain relationships with national accounts, assist customers in product selection, negotiate sales agreements, and ensure high post-sales satisfaction to foster long-term business partnerships.
Develop and maintain relationships with national accounts, assist in product selection, negotiate sales terms, and ensure high post-sales satisfaction to foster long-term customer loyalty and repeat business.
Develop and manage relationships with national accounts, assist customers in product selection, negotiate sales agreements, and ensure high post-sales satisfaction to foster long-term business relationships.
Develop and maintain relationships with national accounts, assist customers in product selection, negotiate sales agreements, and ensure high post-sales satisfaction to foster long-term business connections.
Manage a portfolio of Enterprise and large mid-market customers, identify and remediate clients at risk, build strong relationships with key customer stakeholders, and provide actionable insight and data analysis to customers.
Oversee KYC onboarding and periodic review processes for corporate customers, manage a team of analysts, and ensure compliance standards while collaborating with internal teams to enhance operational efficiency and address complex issues.
Lead customer success initiatives by developing engagement strategies, ensuring effective communication, and driving product adoption. Advocate for clients' needs while leveraging industry insights to enhance digital marketing outcomes and deliver...
Drive customer success by managing software implementation projects, collaborating with diverse stakeholders, and translating customer needs into actionable business solutions to enhance long-term success and integration.
Job Summary
- Benefits:
Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Work From Home Stipend
- Location:
Work from Anywhere
- Type:
Full-time
- Categories:
- Company:
- Job Details:
Uncover the Best Remote Opportunities
- Only Legit Listings:Zero ads, zero scams, all quality.
- Leave the Work to Us:Our team works tirelessly to verify listings.
- Streamlined for You:Remote-specific filters for an easier job hunt.