Provide initial support for customer requests via telephone, email, fax, or other means of contact. Quickly assess user issues and provide first-level support for problem resolution. Document resolution information and escalate unresolved issues to t..

Provide payment assistance solutions to patients, pharmacies, and medical professionals. Field requests, assess issues, document resolutions, and escalate unresolved issues. Work 40 hours per week with bilingual (English/Spanish) proficiency required.

Directly oversee and coach the Customer Support Manager and outbound Team Leads. Create a world-class training and onboarding process. Oversee migration to a new IVR and Chatbot for self-service and automation.

Handle customer service inquiries and problems via phone, email, and chat. Use computerized system for tracking, information gathering, and troubleshooting. Respond to general inquiry emails and chats. Requires working knowledge of organization and p..

Assist in obtaining proper plan information for members, internal staff, and providers. Oversee team and provide subject matter expertise. Monitor and supervise agent performance. Optimize procedures and keep staff motivated.

Provide high-quality assistance to customers by taking inbound calls, documenting customer needs, and directing them to the correct department. Maintain professionalism and attention to detail during scheduled hours.

As a Call Center Representative, you will handle inbound calls, document customer needs, and direct them to the correct department. This fully remote position requires self-motivation, attention to detail, and strong communication skills.

Outbound bilingual call center representative needed for a fully remote position. Must be fluent in English and Spanish, have outstanding phone etiquette, and meet performance goals. Competitive compensation packages and growth opportunities available.

Answer: Customer Support Agent for a healthcare company. Respond to provider inquiries, process calls accurately and timely, research and respond to customer inquiries, and recommend workflow modifications. Two years of customer service experience requir

Make outbound calls to existing customers to notify them of upcoming account changes. Collect and confirm customer data while on the call. Log call attempts and track any questions or follow-up interactions.

Perform front and back-office responsibilities, answer patient emails/calls, provide patient care coordination. Work collaboratively with team members and providers to maintain high-quality service. Become an expert in software solutions.

Provide excellent customer service by answering calls and emails, resolving issues, updating account information, and maintaining quotas. Must have one year of phone-based experience, strong communication skills, and ability to work independently.

Answer high volume of calls, schedule appointments, obtain patient information, maintain professional relationships, provide timely responses, exhibit strong customer service, speak Spanish, have call center experience.

Make outbound calls, offer, explain, and schedule free healthcare evaluations. Meet daily goals, follow approved scripts, and handle member complaints. Good communication skills, persuasive, and strong computer skills required.

Make an average of 50 outbound calls per hour to offer and schedule free healthcare evaluations. Follow approved scripts, meet daily goals, and provide professional and courteous service to health plan members.

Lead and manage a remote team of up to 18 specialists, ensuring customer satisfaction, promoting business results, and providing solutions. Coach teams on problem-solving and make decisions on behalf of customers.

Interact with members to provide exceptional customer service, resolve inquiries, manage orders and returns, and find creative solutions. Work in a fast-paced, remote environment to ensure a positive member experience.

Provide clinical call center services to patients, educate and support them regarding product and self-injection technique. Liaise between healthcare providers, patients and patient care advocates to answer clinical questions as designated in the pro..

"Provide phone and email customer support, handle high call volume, document calls and assist supervisors with internal emails. 1+ years experience in help desk or call center and high school diploma required."

Manage high volume outbound calls, identify and resolve complaints, use computer system to track customer interactions, record details of inquiries, complaints, comments, and actions taken. Weekly pay, competitive benefit options, work from home.

Answer patient calls, schedule appointments, verify insurances, and assist with referrals/follow-up care for ambulatory clinics in Southern California. Requires 1+ years of administrative and scheduling experience. Benefit packages available.

Provide excellent customer service in a remote call center environment. Handle inbound and outbound calls to assist customers with applications, information verification, and payment support. Meet quality and productivity goals.

Utilize own PC with Windows 10 or greater to navigate multiple computer systems and provide customer service. Prioritize tasks and communicate effectively with individuals inside and outside the organization. Basic computer skills and 3 years of expe..

Perform outbound surveys from home with respondents and accurately record their answers. Collect and record opinions to help clients make informed business decisions. Must have clear communication skills and be available to work within specified hours.

Perform outbound surveys from home, accurately record respondent answers, and send opinions to clients. Must have a positive attitude, willingness to learn, and meet technical requirements for the position.

Perform outbound surveys from home with respondents and accurately record their answers. Train and develop positive attitude and willingness to learn. Must be able to handle difficult calls in a professional manner.

Perform outbound surveys from home and accurately record answers. Work flexible part-time schedules and provide own equipment. Must be available to work within specific hours and have a quiet working space.

Perform outbound surveys from home, accurately record answers, and send opinions to clients. Must reside in Indiana, have a quiet workspace, and provide own equipment. No sales or collections involved.

Perform outbound surveys from home and accurately record respondent answers. Provide excellent customer service and contribute to informed business decisions. Must reside in South Carolina and have the ability to work flexible part-time schedules.

This full-time customer service job requires a remote call center agent in the Philippines with 6 months of experience. Responsibilities include arriving on time, building relationships, explaining concepts, persuading respondents, accepting coaching, an

Perform outbound surveys, record answers accurately, work remotely, handle difficult calls, and provide own equipment. Must reside in North Carolina and be available to work within specific hours. No sales or collections involved.

Perform outbound surveys from home with respondents and accurately record their answers. Listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform. Provide own equipment and have ..

Perform outbound surveys from home with respondents and accurately record their answers. Collect and record opinions to help clients make informed business decisions. Must reside in Georgia and have the ability to read, speak clearly, and handle diff..

Perform outbound surveys from home, record respondent answers, and send opinions to clients. Must reside in Kansas, have a quiet workspace, and provide own equipment. Typing speed of 30 wpm preferred.

Perform outbound surveys from home, accurately record respondent answers, and send collected opinions to clients. Must have a positive attitude, willingness to learn, and ability to work within specified hours.

Perform outbound surveys from home, accurately record respondent answers, and send opinions to clients. Must have positive attitude, willingness to learn, and ability to handle difficult calls professionally.

Perform outbound surveys from home, accurately record respondent answers, and send collected opinions to clients. Must have clear communication skills, handle difficult calls professionally, and work within specified hours.

Perform outbound surveys from home, record answers accurately, and send opinions to clients. No sales or collections involved. Must have a quiet workspace, own equipment, and availability to work within specific hours.

Perform outbound surveys on various topics and record responses accurately. Work remotely with flexible part-time schedules. Must have a quiet workspace and provide own equipment. No sales or collections involved.

Perform outbound surveys in both Spanish and English, accurately recording respondent answers. Work remotely, providing own equipment. Must have positive attitude, be willing to learn, and be available to work within specified hours.

Managing inbound calls, emails, or chats to resolve consumer issues and provide troubleshooting information. Negotiating and diffusing escalated consumer interactions. Multitasking with different systems and technologies.

Answer incoming calls, track and document inquiries, meet performance metrics, facilitate caller requests, transfer/refer consumers, escalate calls/issues, attend meetings/trainings, and maintain up-to-date knowledge of programs/systems.

Cold call prospects and past customers to generate interest. Schedule appointments for Outside Sales Teams. Document and track calls and interactions with potential customers. Email marketing material to interested customers.

Make outbound B2B calls, schedule sales appointments, track interactions, email marketing materials, and attend virtual meetings. High school diploma, 1+ year outbound B2B sales experience, ability to exceed sales quotas required. Competitive pay and..

"Cold call, schedule sales appointments, document interactions, attend virtual meetings. High school diploma, CRM experience, proven sales success required. Performance-based advancement, full benefits."

Cold call prospects and past customers to generate interest. Schedule appointments for Outside Sales Teams. Document and track calls and interactions with potential customers. Email marketing material to interested customers.

Cold call and schedule appointments with potential clients. Track calls and interactions, manage email marketing, and attend virtual meetings. Prior experience in outbound B2B sales and ability to exceed sales quotas required.

Make outbound B2B calls, generate interest, schedule appointments for outside sales teams, track calls and interactions, and attend virtual meetings. Hourly rate plus uncapped commission and incentives, full benefits, and opportunities for advancement.

Cold call prospects and past customers to generate interest. Schedule appointments for Outside Sales Teams. Document and track calls and interactions with potential customers. Email marketing material to interested customers.