Remote Call Center Jobs - Work from Home & Online
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Answering back-to-back calls to provide assistance to members and providers. Responding to customer inquiries regarding benefits, eligibility, coverage, claims payment, and authorizations. Thoroughly documenting all customer interactions.
Manage daily calls, emails, and live chats, resolve customer issues, support internal teams. Requires telephone etiquette, software skills, empathy, active listening, follow-up. 1 year experience needed.
Lead a team of 30+ call center representatives, ensuring excellent phone-based support, customer service, and training staff on confirming insurance eligibility. Sales driven and experienced in healthcare industry.
Provide payment assistance solutions to patients, pharmacies, and medical professionals. Field requests, assess issues, document resolutions, and escalate unresolved issues. Work 40 hours per week with bilingual (English/Spanish) proficiency required.
Handle inbound customer contacts, build positive relationships, support and promote overall financial health of customers. Act as an advocate for customers, coordinate positive outcomes by partnering with internal business groups. Mandatory bilingual: English and Spanish.
Answer heavy call volume, address patient concerns, forward calls to alternate billing departments, determine resolutions to customer issues while adhering to client expectations. Strong computer skills and attention to detail required.
Make 200+ outbound calls daily, qualify and transfer customers to licensed agents for Life Insurance and Medicare plans. Achieve KPI goals, earn high uncapped commissions. Must have experience in telemarketing and cold calling, reliable equipment, and high-speed internet.
Answer patient inquiries, schedule appointments, handle insurance verifications, and document patient information. Use effective communication skills and work with a diverse group of patients and staff. Have familiarity with medical terminology and basic computer skills.
Support and drive a culture of business excellence, maintain up-to-date knowledge of policies and procedures, support efficient operations of a hybrid workforce, foster an environment of constant improvement.
Provide compassionate customer service to pet families seeking end-of-life care. Answer high volume calls, document medical information, guide emotional conversations, and meet productivity standards. Work from home in the evenings with mandatory training. Hourly pay starts at $15.00.
Provide excellent customer service by answering calls and emails, resolving issues, updating account information, and maintaining quotas. Must have one year of phone-based experience, strong communication skills, and ability to work independently.
Interact with customers through calls, provide assistance, answer questions about products. Ensure customer satisfaction, de-escalate issues. Log interactions in Salesforce CRM. Assist with claims processing or other departments as needed.
This job requires a Call Center Representative with 2+ years of customer service experience. Responsibilities include handling calls, scheduling appointments, and managing electronic in-basket. Skills required: active listening, empathy, and basic computer skills.
Provide high quality customer service assistance by responding to customer inquiries, resolving issues, and making recommendations. Navigate multiple systems and tools to assist customers. Complete program training and perform other duties as assigned.
Answer incoming calls and schedule appointments for multiple clinic locations. Obtain patient information and accurately document in the system. Respond to inquiries and maintain professional relationships with internal and external contacts.
Answer high volume calls, schedule appointments, verify insurance requirements, maintain patient information, and exhibit strong customer service skills. Spanish speaking is required. Full-time position.
Answer incoming calls and schedule appointments for multiple clinic locations. Obtain patient information, verify insurance, and maintain professional relationships. Provide timely responses to inquiries and exhibit strong customer service skills.
Handle inbound customer contacts, meet daily targets, document procedures, and possess technical knowledge. Must have 2 years of call center experience and intermediate knowledge of MS Office Suite. Fully remote with flexible schedules and access to benefits.
Perform provider/practitioner medical record reviews for HEDIS and HEDIS-like measures. Conduct outreach to members to inquire about preventive care and communicate available plan services and benefits. Review assigned medical records to verify clinical data elements for HEDIS reporting.
Provide technical assistance to viewers via phone and chat, recommend suitable products, and ensure a seamless streaming experience. Must have strong communication skills and be able to work 365 days a year.
Answer client inquiries via phone, email, and chat. Troubleshoot and escalate issues while improving customer relations. Strong communication skills and computer proficiency required. Weekend and holiday availability necessary.
Monitor policy implementation and budget, manage high call volume, ensure program runs on schedule, support program growth and development. Call center experience required. High school diploma and reliable internet connection needed. Competitive hourly rate.
Answer inbound phone calls from lottery retailers regarding equipment issues, supply requests, and game information. Diagnose and troubleshoot terminal equipment issues, provide accurate information and troubleshooting steps, and ensure detailed retailer contact in CRM tool.
Monitor and address client concerns from Google Play and IOS App Store reviews. Escalate client issues to internal teams. Provide insights into trends with client issues. Actively participate in coaching sessions.
Interact with customers, record interactions, and resolve problems in a contact center. Follow standard operating procedures and communicate with supervisors. Perform data entry and basic computer skills.
Conduct phone interviews, collect and record data, provide excellent customer service, multitask efficiently, and maintain a flexible schedule. Join a premier company and contribute to meaningful research projects.
Conduct phone interviews with survey respondents, collect and accurately record data during interviews using computer systems, provide excellent customer service, multi-task efficiently, and maintain a flexible schedule to accommodate varying work hours.
Manage and lead a team of call center staff, ensuring operational and quality standards are met. Develop and maintain relationships with operational leaders and staff. Participate in budget development and manage individual performance.
Cold call, schedule appointments, track interactions, email marketing, attend virtual meetings. $12/hr until 15 appts, then $15/hr + commission. HS diploma, CRM exp, 1+ yr B2B sales exp, successful sales history. Benefits, advancement, fun.
Cold call potential clients to generate interest, schedule appointments for outside sales teams, document and track interactions, email marketing material, attend virtual meetings. $15/hr + uncapped commission, benefits, and opportunities for advancement.
Cold call prospects and past customers to generate interest, schedule appointments for Outside Sales Teams, document and track calls and interactions with potential customers, email marketing material to interested customers.
Manage inbound and outbound calls, provide excellent customer service, identify customer needs and provide solutions, upsell products, maintain call center database, attend educational seminars to improve performance.
Handle pre-registration and registration activities for hospital admissions, outpatient and emergency visits. Resolve authorization form recovery activities and coverage and guarantor related issues. Assist patients with financial questions related to appointments.
Lead a team of monitoring agents in providing service assistance to the commercial trucking industry. Monitor tire performance, update systems, coordinate services, handle inquiries, manage processes, provide technical support, and manage IT applications.
Respond to customer inquiries via telephone, provide problem resolution, answer customer service needs, maintain knowledge of products and services, analyze service needs, navigate computerized data entry system.
Process clients' first notice of loss claim reports in a timely and accurate manner. Resolve complex claims inquiries and provide clear advice to colleagues and customers. Liaise with internal and external clients to exchange information and resolve queries efficiently.
Arrive on time and speak clearly with enthusiasm while building relationships over the phone. Explain difficult concepts in simple terms and persuade respondents to participate in phone calls. Work with Quality Control manager to improve call stats and customer satisfaction.
Develop call routing, design, and administration for the company's phone software. Troubleshoot and update call center applications, build API data connections, maintain user documents, and analyze platform and data for optimal performance. Liaise with cross-functional teams.
Communicate with customers in German, maintain customer data, ensure high customer satisfaction, achieve client goals, handle computer tasks, work in a team, and contribute to a pleasant working environment.
Responds to incoming calls from prospective and current members, sells memberships and additional products and services. Processes membership record change requests and provides detailed information regarding AAA products and services.
Provide customer service for Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Track and document inquiries, meet performance metrics, and refer consumers to appropriate entities.
Fluent bilingual interpreters needed for remote call center work. Translate Spanish/English conversations for various industries, handle video calls, and work a minimum of 27 hours per week. Paid training provided.
Answer inbound customer service phone calls, manage inquiries in a timely manner, offer basic troubleshooting and problem resolution, collaborate with team members and partners to deliver exceptional customer service.
Take a high volume of inbound and outbound calls, follow a script to direct customers through loan application, answer questions about products, assist customers with payments processing and follow up on past due balances.
Make an average of 50 outbound calls per hour to offer and schedule free in-home or virtual healthcare evaluations. Follow approved scripts, meet daily goals, and provide professional and courteous service to health plan members.
Handle customer inquiries related to financial products and services, process business accounts, IRA and HSA transactions, advise members on available insurance protection, and assist with new account opening inquiries.
"Handle inbound calls, complete account requests, assist with web banking, deepen customer relationships, meet productivity and quality objectives. Requires 2 years of customer service experience and proficiency in Microsoft Office."
Leading a team of 5 individuals responsible for initial customer contact, accurately documenting user information, and resolving issues quickly and effectively. High emotional intelligence and excellent communication skills required. Growth potential within the IT organization.
Administer and program Talkdesk Contact Center Dashboard. Troubleshoot end-to-end Call Center applications. Update, build, and innovate call routing. Build API data connections with phone system and other tools.
Manage and mentor a team of representatives in a fast-paced environment to ensure success and a quality customer experience. Review quality assurance reports and identify trends to improve performance and drive engagement. Assist with new hire interviews and manage onboarding.
$18 USD per hour
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