Manage collection efforts on delinquent accounts, communicate with members regarding past due payments, negotiate payment arrangements, and ensure compliance with relevant regulations to mitigate financial losses.

Drive data center land acquisition strategies, educate on site selection criteria, network with industry professionals, and manage relationships with real estate owners to source and execute development deals effectively.

Lead the design and implementation of scalable data center infrastructure solutions, manage lifecycle processes, collaborate with stakeholders to translate requirements into technical designs, and ensure compliance with security and performance...

Oversee data center infrastructure management, optimize asset utilization, manage user accounts, and ensure accurate data validation while coordinating with multidisciplinary teams to enhance operational efficiency and support business continuity.

Oversee daily operations, manage IT service requests, and provide end-user support. Train staff, ensure compliance with service standards, and identify areas for improvement to enhance operational efficiency.

Lead architectural strategy and guidelines, manage design activities, analyze infrastructure requirements, and ensure compliance with regulations while collaborating with stakeholders to enhance call center solutions for Medicare services.

Assist students and families in navigating the financial aid process while managing a caseload, reviewing applications for accuracy, and maintaining knowledge of financial aid regulations to ensure compliance and effective support.

Lead application development activities, manage Agile project phases, implement best practices for software development, and provide technical leadership to ensure high-quality system functionality and integration for health services platforms.

Deliver outstanding customer service by assisting business and consumer customers with online banking, handling incoming calls, and managing suspicious transaction inquiries to promote satisfaction and retention.

Manage an outbound patient engagement team to enhance health outcomes, develop and refine communication scripts, analyze call performance data, and provide actionable insights for continuous improvement in outreach strategies.

Process code changes efficiently while validating customer details, respond to inbound customer calls for support, and monitor code request inboxes to ensure timely processing and coordination with other departments.

Evaluate customer support quality through thorough assessments, deliver engaging training sessions, develop training materials, and provide constructive feedback to enhance team performance and customer satisfaction.

Generate and submit estimates for client approval, process work orders to ensure compliance, resolve billing disputes, and coordinate with Accounts Receivable for successful invoicing and outstanding payments.

Generate and submit service estimates for client approval, process work orders, resolve customer disputes with Accounts Receivable, and ensure accurate invoicing based on service agreements and work performed.

Oversee and manage CRM modernization efforts, facilitate planning and requirements gathering sessions, and execute change management plans to optimize performance and ensure seamless operations in a healthcare environment.

Handle complex customer interactions, resolve advanced issues with minimal supervision, mentor junior representatives, and assist in developing training materials to enhance call center efficiency and improve overall team performance.

Architect and design cloud solutions for data fusion, conduct technical assessments of capabilities, and develop actionable modernization strategies while interfacing with stakeholders to translate mission priorities into IT requirements.

Lead the documentation and analysis of system requirements, facilitate stakeholder communication, support testing activities, and identify process enhancements to improve workflows and productivity in healthcare services.

Support employee onboarding and offboarding processes, maintain tracking systems, draft communications regarding policy updates, and monitor performance evaluation deadlines to ensure compliance and effective coordination within the organization.

Interact with customers to resolve Tier II technical issues, communicate critical updates, collaborate with internal teams for product enhancements, and document customer interactions in a case management system.

Coordinate architecture designs, lead transitions to operations teams, and provide expertise in enterprise-level data centers and cloud services while ensuring alignment with future state architecture objectives and maintaining technical documentation.

Provide efficient support to customers through various channels, resolve inquiries and complaints, maintain accurate records, and assist with order processing and account updates while ensuring compliance with policies and regulations.

Lead a team to manage Workday Financials operations, collaborate with stakeholders on system enhancements, troubleshoot issues, and ensure data integrity while driving strategic partnerships to support business objectives.

Handle high volumes of inbound calls to schedule patient appointments, troubleshoot scheduling issues, and ensure effective communication with customers while maintaining accuracy and empathy in a fast-paced environment.

Assist customers through various communication channels, ensuring satisfaction and efficient order processing while maintaining accurate records in the CRM system and collaborating with internal teams for effective support.

Oversee the Smoking Treatment and Recovery program, provide evidence-based tobacco treatment to patients, manage data analysis activities, and supervise team members to enhance cancer care and treatment outcomes.

Analyze performance metrics, produce reports, mentor team members, and lead special projects while maintaining technical expertise and serving as a liaison between executives and IT departments to enhance process efficiency.

Oversee patient care coordination and staff supervision, ensuring adherence to clinical protocols and high-quality service delivery while managing inventory and compliance requirements within the birth center environment.

Oversee IT infrastructure projects, ensuring timely implementation and adherence to policies. Manage financial aspects, including budgeting, and negotiate vendor contracts while maintaining service quality and communication standards.

Support crisis management by maintaining situational awareness and responding to emergency requests. Oversee incident management operations and develop training programs to enhance team preparedness and effectiveness in crisis scenarios.

Oversee real-time monitoring and incident response for cloud systems, lead a team of engineers, establish operational best practices, and ensure compliance with regulatory standards to maintain service reliability and performance.

Support research design and analysis by drafting publications, conducting qualitative and quantitative research, and coordinating project activities. Enhance visibility through outreach and maintain project databases to track progress and impact.

Lead the design of intuitive account opening experiences, collaborating with cross-functional teams to optimize forms and workflows, while utilizing user-centered methods to enhance customer onboarding and reduce application abandonment.

Lead the design of intuitive account opening experiences, collaborate with stakeholders to understand customer needs, and utilize research to enhance application processes, ensuring accessibility and usability across digital and in-branch platforms.

Provide exceptional customer service by addressing member inquiries, processing financial transactions, and identifying member needs to promote suitable products and services that enhance their financial security and overall experience.

Answer incoming calls and respond to customer emails. Provide product, service, order-status, and account information to customers. Process orders, resolve billing issues, exchange, or return merchandise, and adjust customer accounts accordingly.

Provide exceptional customer support by answering calls and emails, processing orders, resolving billing issues, and documenting customer complaints while ensuring effective communication and follow-up on unresolved issues.

Handle inbound and outbound clinical calls, triage patient needs, connect patients with care teams, and schedule follow-up appointments while ensuring effective communication and addressing urgent health issues as necessary.

Build strong relationships with borrowers to understand their needs, analyze financial situations, recommend suitable loan products, and manage multiple customer files efficiently while ensuring accurate loan structuring and pricing.

Analyze customers' financial situations, provide appropriate loan solutions, excel in a fast-paced environment, and structure and price loans accurately. Accept multiple inbound leads daily and build rapport with borrowers.

Provide high-quality medical nutrition therapy to patients of all ages. Complete physician-ordered consults and instructions according to standards of care and document in medical record. Attend local or national meetings/conferences to improve medical...

Assist in branch operations and staff training, ensuring compliance with policies. Analyze performance metrics to enhance efficiency and member experience while supporting business development and corporate projects.

Assist with inbound and outbound clinical calls, triage patient needs, connect patients with the clinical care team, and schedule follow-up and lab appointments while maintaining accurate documentation and addressing urgent health issues.

Provide high-quality client support by responding to service requests, understanding financial services, and maintaining product knowledge while offering tailored solutions to clients' needs and ensuring follow-up on inquiries.

Provide technical support to customers using proprietary products, respond to inquiries, manage multiple cases, and deliver timely updates while collaborating with teams to enhance product quality and processes.

Schedule patient appointments by efficiently managing high call volumes and responding to inquiries. Troubleshoot scheduling issues and maintain knowledge of multiple subspecialties to ensure accurate appointment processing and excellent customer...

Manage high call volumes to schedule patient appointments, troubleshoot scheduling issues, maintain knowledge of various subspecialties, and respond to inquiries regarding appointments and services while ensuring excellent customer service.

Serve as the primary contact for client inquiries, manage diverse requests, prepare case management reports, and ensure compliance with information security procedures while providing essential support in a dynamic operational environment.

Provide expert guidance to families on senior care options while conducting consultations. Educate clients on suitable living communities, acting as a liaison to ensure personalized care solutions that align with their needs.