Director of Call Center Operations

Job Summary

  • Salary:

    $110,000 - $130,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Retirement Savings, Paid Time Off

  • Location:

    Work from Anywhere in US

  • Type:

    Full-time

  • Categories:

    Call CenterQA

  • Company:

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  • Summary:

    Directly oversee and coach the Customer Support Manager and outbound Team Leads. Create a world-class training and onboarding process. Oversee migration to a new IVR and Chatbot for self-service and automation.

  • Job Description

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