Customer Support Specialist

Job Summary

  • Salary:

    $50,000 - $55,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Disability, Career Development

  • Location:

    Concord, MA

  • Type:

    Full-time

  • Categories:

    Customer Service, Chat Support, Hospitality, Live Chat

  • Company:

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  • Summary:

    Provide timely and accurate resolutions to customer inquiries across various channels, troubleshoot technical issues, maintain documentation of interactions, and collaborate with cross-functional teams to escalate and resolve complex issues.

  • Job Description

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