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Support and engage veterinary professionals, troubleshoot issues, handle admin responsibilities, collaborate cross-functionally, create content, streamline communication, and continuously improve workflows.
Manage support tickets, collaborate on escalated issues, track user feedback for experience improvements, and develop processes to enhance customer satisfaction while ensuring efficient management of participant incentive payments.
Deliver exceptional member support by managing high volumes of inquiries, providing accurate information, and ensuring quality experiences across multiple channels while building rapport and addressing member needs with empathy and professionalism.
Manage high volumes of member inquiries through various channels, ensuring timely and empathetic responses. Document interactions thoroughly and collaborate with team members to enhance the overall member experience and achieve service level...
Lead and develop live shopping strategies on social commerce platforms, manage live stream events to achieve sales targets, and engage audiences by leveraging platform trends and data-driven optimizations for enhanced customer interaction.
Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..
Assist customers by resolving technical issues via email and chat, providing tailored solutions to enhance their business, and maintaining a deep knowledge of products to address complex inquiries effectively.
Implement and maintain conversion tracking systems across various marketing channels. Troubleshoot and resolve tracking issues. Continuously improve tracking accuracy and optimize data collection. Provide support for tracking-related issues.
Foster accountability and deliver real results by guiding members in improving their relationships with food, sleep, exercise, and emotional health. Set goals, provide support, and ensure an exceptional member experience.
Guide members in achieving health goals through personalized coaching, fostering accountability, and providing compassionate support while ensuring exceptional member experiences and resolving inquiries effectively.
Coordinate the collection and organization of academic files, ensure compliance with policies and regulations, provide customer support, and maintain accurate student records while adhering to deadlines and standards.
Serve as a passionate advocate for clients and therapists, troubleshoot technical issues, educate users on the platform, and identify opportunities for customer growth to enhance their experience and satisfaction.
Manage client billing inquiries through effective communication, process payments and insurance claims, ensure accuracy in documentation, and follow up to maintain quality and alignment with departmental goals.
Answering support tickets and live chat, collaborating with fellow support agents and other teams, following proper procedures for ticket management, working full-time or part-time with potential weekend shifts.
Respond to customer queries and resolve issues via various channels, troubleshoot technical bugs, suggest process improvements, and ensure high customer satisfaction while collaborating with cross-functional teams.
Manage incoming and outgoing patient calls regarding medical bills. Utilize the Cedar platform to handle patient questions via chat, phone, and outbound calls. Run escalations to healthcare providers and follow up on defaulted payments.
Provide exceptional customer service by building strong relationships and addressing inquiries through various channels. Collaborate with cross-functional teams to escalate complex issues and present support topics in customer meetings to drive...
Deliver exceptional user support by troubleshooting technical issues, achieving key performance metrics, and proactively identifying solutions to enhance the user experience and advocate for customer needs within the product development process.
Develop customized product demonstrations and support customer relationships while ensuring high satisfaction. Engage prospective schools with product knowledge and collaborate with marketing to identify content gaps and enhance offerings.
Provide expert support for customers by resolving technical issues, advocating for their needs, and communicating effectively across various channels. Collaborate with teams to enhance overall customer experience and internal processes.
Lead the development of innovative marketing strategies, collaborate with clients to tailor solutions, analyze performance data for recommendations, and manage a team to drive growth and client retention.
Seeking Technical Support Level 2 with advanced experience in web hosting components and technical problem-solving skills. Responsibilities include inbound Level 2 support via ticket and phone, and possible documentation writing.
Supervise HR Service Center Agents, monitor team performance, conduct training sessions on HR policies, and resolve complex HR-related issues while ensuring adherence to company standards and improving service delivery efficiency.
Drive sales by offering a diverse range of digital marketing solutions, build strong client relationships, and leverage innovative tools to achieve marketing goals while managing high-volume outreach and new business development.
Lead strategic development and management of assisted service tools, optimize customer journeys, ensure compliance in workflows and policies, and manage vendor relationships for effective product support and integration.
Provide timely technical support for software applications, triage support requests, troubleshoot issues, and assist with user testing to ensure adherence to requirements while maintaining effective communication with customers and internal teams.
Provide exceptional customer support by assisting with software usage, conducting training for new customers, and creating help documentation. Collaborate with teams to ensure quality and gather feedback for product improvements.
Own customer interactions from start to resolution across various support channels, master trading platforms and internal tools, and contribute to team goals by enhancing customer satisfaction and improving internal knowledge bases.
Lead and develop a team of coaches to ensure exceptional member experiences, provide coaching and mentorship, manage scheduling needs, and monitor performance metrics to drive outcomes and foster a collaborative culture.
Initiate and receive customer communications regarding community solar subscriptions, ensuring subscriber satisfaction, monitoring service queues, and analyzing feedback to enhance customer experience and retention strategies.
Assist clients with equity-related inquiries, provide feedback on platform features, maintain professional communication, and manage support team responsibilities to enhance client experience and product quality.
Work directly with customers to provide phone, email, and chat support. Collaborate with internal teams to resolve customer questions and improve the product. Learn and master the Ramp platform to effectively assist customers.
Manage a 24-hour call center for hospice and home health services, triaging patient inquiries, collaborating with healthcare providers, and implementing effective patient care plans to ensure a positive experience for patients and families.
Handle consumer contacts through phone, email, and live chat while educating on dairy products. Maintain data accuracy and utilize multiple computer applications, demonstrating strong communication and customer service skills.
Provide front-line technical support for Mac/iOS, troubleshoot software issues, ensure detailed problem logging, and proactively identify customer needs to enhance satisfaction and drive improvements.
Provide exceptional customer service through various communication channels, accurately record interactions, and deliver timely solutions while maintaining a positive attitude in a fast-paced environment.
Manage vehicle return cases, ensuring documentation accuracy and effective communication between stakeholders. Negotiate buybacks and provide timely solutions through various communication channels while maintaining a positive customer experience.
Provide timely support to customers via live chat and email, troubleshoot account and billing issues, meet quality and productivity targets, and stay updated on product features to enhance customer satisfaction.
Teach and support nursing students preparing for NCLEX through live instruction, utilizing technology and implementing consistent processes. Requires a Master's Degree in Nursing, active nursing license, and experience teaching nursing academics.
Teach and facilitate live instruction to nursing students preparing for NCLEX, utilizing technology and consistent processes. Requires Master's Degree in Nursing, active RN license, knowledge of NCLEX Blueprint, and 2+ years teaching experience.
Utilize technology to deliver live instruction for NCLEX preparation, implement consistent processes for high-quality reviews, and assist customers with understanding ATI products and solutions to enhance nursing education outcomes.
Quickly respond to inbound support requests, triage issues based on severity, track responses to meet SLAs, and collaborate with engineering teams to enhance user experience and product documentation.
Manage and enhance live operations for a mobile game, including planning and executing in-game events and promotions, evaluating player data and feedback, and collaborating with cross-functional teams. Proven experience in mobile game development and...
Drive market share growth by positioning display solutions, developing relationships with decision-makers, and executing strategic account plans while maintaining a strong knowledge of industry products and market trends.
Review customer rental information for accuracy, assist customers via phone and chat, ensure compliance with policies, and resolve customer concerns efficiently while multitasking in a fast-paced environment.
Deliver accurate revenue forecasts for live services, collaborating with cross-functional teams to support investment decisions and business planning, while maintaining robust forecasting methodologies and presenting insights to senior management.
Deliver comprehensive revenue forecasts for live services, collaborate with cross-functional teams to align forecasts with product launches, and maintain robust forecasting methodologies to support business decisions and performance reporting.
Provide empathetic customer support through various channels, troubleshoot inquiries, advocate for customer needs, and collaborate with teams to enhance product experiences and resolve issues effectively.
Provide bilingual support to clients via email and live chat, manage escalations, collaborate with teams to resolve complaints, and contribute to process improvements to enhance customer satisfaction and loyalty.
Resolve customer tickets and queries related to payroll, collaborate with support teams for best practices, and analyze product functionality to enhance user experience while maintaining comprehensive records of interactions.
Job Summary
- Salary:
$50,000 - $80,000 USD Annually
- Benefits:
Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Office Stipend, Retirement Savings, Retreats
- Location:
Work from Anywhere in US
- Type:
Full-time
- Categories:
- Company:
- Job Details:
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