Chat Support

Support strategic planning by updating templates and dashboards, coordinating input from leaders, and preparing presentations to ensure business priorities are effectively executed and aligned across the organization.

Respond to customer inquiries, provide complex application support, coordinate project timelines with clients, and assist with training to enhance operational efficiencies and improve user experiences in digital healthcare solutions.

Provide technical support for SAP BRIM and S/4HANA, assist users with navigation and training, monitor system performance, and ensure compliance with security standards while documenting incidents and resolutions.

Lead complex global operational activities, develop team members for high performance, and drive process improvements to enhance efficiency and service delivery while ensuring strong governance and stakeholder engagement.

Support and maintain IT infrastructure, manage user support requests, proactively identify issues, and develop knowledgebase articles to enhance system efficiency and user education. Engage in team communication for project updates and achievements.

Provide first-level technical support to clients via phone, email, or chat. Troubleshoot technical issues, provide guidance on problem resolution, and escalate issues when necessary. Maintain knowledge base and provide excellent customer service.

Provide administrative support by processing transactions, managing member information, and ensuring compliance with regulations. Maintain organized front office operations and assist in delivering a seamless member experience across various service...

Lead technical pricing and proposal development for the Data Center vertical, serve as a trusted advisor for sales teams, and provide application support to enhance engineering services sales growth while ensuring exceptional customer service.

Support the administration and optimization of data science environments, collaborate with users to enhance system performance, and manage incident responses while ensuring regular application maintenance and security compliance.

Assist individuals with intellectual disabilities in developing interpersonal skills and daily living activities, while following their Individual Service Plan and providing necessary support in various settings.

Support individuals with disabilities by facilitating personal growth, planning daily activities, fostering independence, and ensuring timely participation in community resources and appointments, while promoting self-advocacy and healthy lifestyles.

Support individuals with disabilities by assisting in daily activities, promoting personal growth, facilitating community engagement, and ensuring health and wellness while fostering independence and self-advocacy.

Conduct economic analyses to support fisheries management actions, evaluate socio-economic impacts on fishing communities, and provide technical editing for compliance with regulatory standards and decision-making processes.

Manage fisheries management needs by coordinating with regional offices, developing execution plans, and leading contractor teams to ensure timely completion of regulatory actions while providing project management and analytical support.

Support the delivery of an interactive sexual assault prevention program by providing technical assistance, troubleshooting issues, and managing online sessions, while maintaining participant confidentiality and fostering effective communication within...

Provide financial analysis and decision support for claims operations, develop analytics to enhance performance insights, partner with leadership for strategic decision-making, and lead a team to improve analytical capabilities and frameworks.

Provide financial analysis and decision support for claims operations, develop claims-focused analytics, and enhance analytical frameworks while mentoring team members to drive operational efficiency and support data-driven decision-making.

Lead the development of Fishery Management Plans and regulatory documentation, oversee scientific analysis and NEPA compliance, and coordinate with regional offices to ensure effective fishery management actions and compliance support.

Assist in coordinating resources for climate initiatives, manage online tools and databases, support research for publications, and aid in the administration of capacity-building programs to enhance member engagement and effectiveness.

Oversee desktop support operations, manage endpoint lifecycle processes, serve as a Tier 2 escalation resource for technical issues, and collaborate with various IT teams to ensure high-quality service delivery.

Monitor and resolve escalated billing issues, track account statuses, and follow up with internal teams and vendors to ensure timely resolutions, while maintaining organized reports and supporting operational workflows.

Support the development and execution of business operations strategies, conduct market research for effective outcomes, and manage staffing plans while overseeing records and knowledge management processes.

Serve as the primary escalation point for complex product issues, collaborate across teams to identify trends and recommend improvements, and validate resolutions to enhance product stability and quality over time.

Integrate technical activities to ensure successful system delivery for Navy fleet modernization. Coordinate engineering, installation, and logistics while aligning with program standards and requirements across various naval engineering organizations...

Provide technical support to engineering teams, translate business requirements into technical designs, review implementations for compliance with standards, and maintain technical documentation to ensure effective solution architecture.

Engage with high net worth clients to enhance relationships and drive business development. Provide product guidance, process transactions, and resolve customer inquiries while demonstrating strong communication and problem-solving skills.

Manage data integration and distribution for the Small Spacecraft Technology Program. Oversee and analyze programmatic and technical data. Administer weekly meetings and track proposals. Develop and maintain data security and management systems.

Support teams in analyzing financial consequences of risk, conducting assessments, leading skilled professionals, and developing innovative solutions to enhance productivity while ensuring adherence to client policies and guidelines.

Manage SaaS systems supporting Core Mission functions, conduct business process analysis for efficiency improvements, and serve as the main liaison between users and technical staff to enhance platform functionality and user experience.

Provide comprehensive COBRA administration support to clients, brokers, and participants while ensuring compliance with federal regulations. Communicate effectively, resolve complex issues, and maintain accurate documentation for all interactions and...

Promote technical data initiatives to enhance customer access and usage, provide first-line support for technical queries, and gather feedback for continuous product improvement through workshops and training sessions.

Provide comprehensive administrative support to attorneys, manage complex scheduling and document preparation, coordinate client communications, and maintain accurate billing and time records within a fast-paced legal environment.

Lead customer onboarding processes, manage internal sales order discrepancies, maintain customer communication throughout the onboarding lifecycle, and provide ongoing support to ensure a seamless transition and enhance customer satisfaction.

Provide onsite support for Java-based web applications, troubleshoot operational software issues, and integrate solutions with legacy systems while optimizing database operations and maintaining software enhancements for production systems.

Implement innovative cloud solutions while providing exceptional customer support. Troubleshoot technical issues, develop cloud infrastructure, and maintain documentation to enhance system capabilities and improve customer experience.

Diagnose and resolve complex Dynamics 365 issues, perform root-cause analysis, debug integrations, and translate technical findings for stakeholders while acting as a technical escalation point for support agents.

Provide day-to-day support for contract data environments, design and maintain databases and dashboards, validate procurement data, and assist in system transitions to enhance data integrity and decision-making processes.

Provide technical support by managing incident tickets, ensuring timely responses and adherence to service metrics. Collaborate with vendors for hardware and software issues while documenting processes and suggesting improvements.

Provide expert application support and troubleshooting for complex issues, manage application security, oversee system operations, and lead critical system upgrades while ensuring effective communication with stakeholders and documentation of...

Drive complex projects by prioritizing and executing initiatives aligned with business objectives. Analyze data to inform decision-making and enhance internal processes while serving as a primary contact for incoming requests.

Support public sector customers by troubleshooting complex issues and translating security needs into actionable steps, while collaborating with cross-functional teams to enhance customer experience and operational processes.

Manage and implement contract requirements while overseeing budgetary processes, providing data support from federal systems, and enhancing communication with stakeholders through analytical tools and reporting methodologies.

Manage and update master data records, resolve data inconsistencies, support manufacturer registration, and collaborate with cross-functional teams to troubleshoot data issues and ensure compliance with governance policies.

Analyze statistical data to assess risks, estimate costs of events, and design insurance policies. Lead engagement teams, contribute to deliverables, and support clients with actuarial solutions using advanced analytics.

Provide operational support for community setup and improvement, enhance customer experience through service excellence, and train team members on processes while ensuring adherence to policies and facilitating revenue generation initiatives.

Provide eDiscovery and litigation technology support to legal teams, assist in managing document review workflows, capture social media content for evidence, and troubleshoot technical issues related to litigation support technologies and processes.

Lead a team to coordinate state and federal policy support, manage team development, and analyze policies related to endocrine disrupting chemicals while implementing outreach strategies and fostering a collaborative work environment.

Lead the design and refinement of mental health and psychosocial support programs, provide technical guidance and capacity building for partners, and ensure high-quality implementation and reporting in emergency contexts.

Lead operational escalations for technical support, assess issue severity, coordinate with cross-functional teams for timely resolution, and provide guidance on complex issues while promoting best practices and knowledge sharing.