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Lead a technical support team, ensuring top-tier service delivery and employee onboarding. Enhance operational efficiency by adhering to IT standards and improving knowledge resources while fostering collaboration across departments.
Support process improvement by managing large-scale technical projects, producing customer reports, and communicating project status to stakeholders while implementing best practices in project management and risk mitigation.
Build strong relationships with families, provide health education and support, facilitate access to community services, and document participant interactions to enhance perinatal health outcomes and promote healthy behaviors.
Support the expansion of global network infrastructure by developing design requirements for space, power, cooling, and connectivity. Collaborate with cross-functional teams to execute complex projects within data center environments.
Oversee desktop support operations, ensuring high service performance and continuous improvement. Guide teams in incident resolution and maintain effective communication with stakeholders to meet customer expectations and enhance service delivery.
Provide comprehensive administrative support for the Board of Directors, manage meeting logistics, prepare reports, and maintain records while ensuring adherence to policies and effective communication across all organizational levels.
Lead technical support for high-priority issues, build trust-based customer relationships, ensure prompt issue resolution, and collaborate with teams to enhance product reliability and serviceability.
Support customer issues related to Juniper products by troubleshooting configuration and network problems, advocating for timely resolutions, and collaborating with engineering teams on critical escalations while staying updated on emerging...
Troubleshoot and resolve complex cloud-related issues, provide customer support, collaborate with engineering teams to enhance processes, and maintain accurate internal documentation to ensure efficient cloud operations and service reliability.
Oversee enterprise-level technical support activities, develop client relationships to identify service needs, coordinate resolution of service incidents, and collaborate with teams to enhance support offerings and drive customer satisfaction.
Provide meaningful support to members to improve health outcomes, establish trusting relationships, coordinate follow-up appointments, and connect members to community resources while managing a caseload effectively.
Support purchasing, reconciliation, and budget oversight for academic and research activities. Manage travel requests and fixed asset inventory, ensuring compliance with financial policies while assisting students and faculty with their needs.
Assist adults with developmental disabilities in achieving personal outcomes, document daily activities, and create engaging learning environments. Communicate effectively with participants and their families while promoting health and wellness through...
Oversee regulatory policy specialists, ensuring high-quality legal support and analysis. Lead team development, manage internal policies, and conduct data analysis to inform decision-making and enhance operational effectiveness.
Serve as the primary contact for client accounts, proactively addressing inquiries and issues, coordinating with account managers, and delivering exceptional service to enhance client relationships and support business growth.
Support the configuration and maintenance of banking systems, collaborate with sales teams to enhance process efficiency, and manage vendor application updates to drive operational improvements and customer experience.
Provide exceptional technical support to clients via phone and email, troubleshoot hardware and software issues, and escalate unresolved problems while ensuring a positive client experience and maintaining a deep understanding of support operations.
Assess family progress, perform screenings, facilitate resource access, collaborate with supervisors, provide case management, promote parent-child interaction, ensure documentation accuracy, and address community needs.
Provide IT support by diagnosing and resolving hardware and software issues, assisting with user account administration, and documenting solutions in the ticketing system while maintaining IT asset inventory and contributing to knowledge base...
Manage a motivated legal operations team, provide mentorship, support project requirements, and enhance global legal management systems for efficiency while ensuring standardization across the global business.
Support pre-sales activities by preparing demos, responding to RFPs, and developing proposals. Maintain product knowledge and documentation while optimizing sales support functions to enhance service delivery and efficiency.
Provide expert technical support and guidance to customers during pre-sales and post-sales phases, manage incidents and optimize deployments, and collaborate with internal teams to align solutions with customer needs and industry best practices.
Monitor exceptions, communicate operational issues, manage data entry, and develop reports to support team productivity and enhance operational excellence through proactive problem-solving and collaboration.
Support pre-sales activities by collaborating with the sales team, conducting product demos, and maintaining demo scripts. Engage with clients to address product functionality inquiries and assist in proposal development.
Oversee daily activities of legal support teams, coordinate workload and staffing, communicate firm policies, and provide leadership through coaching and performance evaluations to ensure efficient operations and professional development.
Provide technical assistance for hardware and software issues, resolve client concerns through various communication methods, recommend improvements, and track customer issues and resolutions effectively.
Provide exceptional customer relations and education post-sale, manage installations and onboarding, deliver hands-on training for diagnostic systems, and ensure ongoing support to enhance client satisfaction and operational efficiency.
Support program objectives, manage staff, schedule meetings, and review documents. Must have 5+ years of program/project management experience and active DoD Secret Clearance. Bachelor's degree or equivalent experience required.
Provide technical support to customers while managing complex issues, building relationships with engineering teams, and ensuring timely resolution of problems to enhance customer experience with the platform and services.
Provide technical support and training to end users, respond to requests via phone and email, create and manage Help Desk tickets, and ensure resolution of all open issues with exceptional customer service.
Oversee program management, ensuring compliance with standards, conducting stakeholder assessments, and maintaining project information to support U.S. foreign policy initiatives focused on peace and security in international partnerships.
Configure and provision systems for new and existing employees, conduct quality reviews, troubleshoot technical issues, and monitor help desk activity while ensuring efficient system deployments and customer service.
Provide document formatting support by creating, revising, and converting various legal documents while ensuring quality checks and timely fulfillment of requests. Collaborate effectively with team members to maintain high standards of service.
Support Army IT/Financial Audit and Audit Readiness efforts by managing internal assessments and identifying improvement areas. Collaborate with stakeholders to document processes and assist audit engagements effectively.
Support individuals with disabilities by facilitating personal growth, assisting with daily schedules, promoting self-advocacy, and ensuring participation in community resources while fostering independence and meaningful relationships.
Provide exceptional technical support by troubleshooting customer inquiries, analyzing vulnerability scan results, and maintaining in-depth product knowledge to ensure effective problem resolution and enhance customer understanding of cybersecurity...
Tier II desktop support, troubleshoot complex issues, assist in day-to-day operations. Develop and maintain SOPs, oversee hardware and software deployment projects, mentor staff. Bachelor's degree and 3 years of Tier II support experience required.
Provide first-level technical support to clients via phone, email, or chat. Troubleshoot technical issues, provide guidance on problem resolution, and escalate issues when necessary. Maintain knowledge base and provide excellent customer service.
Utilize drone flight and GIS expertise to resolve customer issues, manage support tickets, enhance processes, and contribute to documentation, ensuring a superior customer experience and advocating for product improvements.
Provide technical support to customers using proprietary products, respond to inquiries, manage multiple cases, and deliver timely updates while collaborating with teams to enhance product quality and processes.
Lead and mentor a high-performing technical support team, develop strategic visions for support functions, and implement processes to enhance customer satisfaction and operational efficiency through cross-functional collaboration and proactive...
Provide quality calls for appointment setting at automotive dealerships, ensuring a positive and professional representation. Utilize strong communication skills while navigating multiple platforms to assist customers effectively.
Efficiently resolve advanced technical issues, develop service documentation, and coordinate product launch preparations while supporting continuous improvement initiatives and collaborating with cross-functional teams to enhance customer experience.
Efficiently resolve advanced technical issues, develop service engineering documentation, and coordinate product launches to enhance customer readiness and experience while supporting continuous improvement initiatives within the technical services...
Conduct research and assessments on compliance issues, ensure timely and accurate submission of medical documentation, and respond to customer inquiries while supporting billing and reimbursement processes effectively.
Support the establishment and improvement of the Quality Management System by developing quality plans, investigating failures, and collaborating with teams to enhance processes and ensure customer satisfaction through effective quality solutions.
Utilize drafting skills in a multi-disciplined team to prepare design drawings, create master sketches, and assist experienced designers in gathering information for projects while interfacing with vendors and contractors.
Provide technical support to customers, troubleshoot product issues, engage with clients professionally, and actively listen to determine their needs while offering effective solutions and guidance for product usage.
Provide exceptional customer service by addressing inquiries and complaints for assigned products, ensuring adherence to quality standards, and processing reports in line with established procedures while promoting a positive experience for consumers.
Provide high-level administrative support by managing complex calendars, coordinating travel logistics, and maintaining communication with executives' teams. Ensure timely completion of tasks while handling sensitive information with discretion.
Job Summary
- Salary:
$115,000 - $135,000 USD Annually
- Benefits:
Health Insurance, Paid Holidays, Paid Time Off
- Location:
Reston, VA
- Type:
Full-time
- Categories:
- Company:
- Job Details:
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