- Remote Chat Support
Remote Chat Support Jobs - Work from Home & Online
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1 to 50 of 1,608 for Chat Support
Provide Level 1-2 technical support, diagnose hardware and software issues, collaborate with team members, and maintain documentation while ensuring adherence to service level agreements and performing routine system maintenance tasks.
Provide technical support via phone and remote access to troubleshoot and repair Mac and Windows-based systems, hardware, network, and internet issues, while upselling support packages. Must have strong communication and sales skills.
Research and resolve technical issues while providing solutions for software-related inquiries. Collaborate with product teams on new features and deliver technical training to support staff on product integrations.
Provide technical support by managing tickets, deploying solutions in development and production environments, and gathering customer feedback to ensure smooth transitions and configurations. Collaborate effectively to enhance customer satisfaction.
Provide technical support for WordPress-related tickets, troubleshoot client requests, and maintain strong client relationships. Experience in WordPress, code reading/writing, and clear communication required.
Optimize and maintain operational infrastructure by automating workflows, managing data integrations, and troubleshooting issues. Collaborate with teams to implement solutions and continuously enhance operational performance.
Provide technical support to clients globally, analyze and diagnose incoming cases, resolve functionality issues, identify product errors, handle escalations, and collaborate with the team. Exceptional communication and technical skills required.
Provide hands-on production support for the Paymode platform, troubleshoot core transaction processing systems, and ensure customer satisfaction through effective communication and technical service. Utilize enterprise software skills for application...
Provide exceptional customer support by troubleshooting complex software issues, collaborating with engineering teams on product defects, and developing knowledge base resources to enhance customer experience and satisfaction.
Assist clinics by responding to inquiries about software, collaborating with various teams to resolve issues, and documenting communications in the CRM system to enhance customer relationships and support clinical success.
Provide timely and accurate review and authorization of dental services, interpret x-rays and dental models, resolve claims requiring review, and maintain high productivity and audit standards to ensure quality service delivery.
Provide exceptional support for developers integrating SDKs, troubleshoot complex issues, enhance documentation based on user feedback, and collaborate with engineering to improve the overall developer experience.
Provide voice support and clear communication to resolve customer queries, ensuring adherence to client guidelines while demonstrating empathy and problem-solving skills to enhance customer satisfaction.
Provide expert technical support by resolving escalated customer issues, training support teams, collaborating with product management, and monitoring customer satisfaction to enhance service quality and drive continuous improvement.
Design and develop complex IT infrastructure solutions, monitor performance metrics, and maintain policies and procedures to ensure effective technology operations while understanding end-to-end platform performance.
Collaborate with internal customers to gather eCommerce requirements and translate them into technical solutions, lead new implementations on SAP Commerce Cloud, and provide ongoing support for existing instances.
Provide customer support to therapists through multiple channels, manage therapist inquiries, escalate concerns to management, and collaborate with cross-functional teams to improve support experience.
Provide consultative support for complex customer inquiries, manage escalations with urgency, maintain detailed records of interactions, and develop expertise in company products to enhance customer satisfaction and compliance.
Handle inbound and outbound support calls, assist with ePrescribing setup, and contribute to the client-facing Knowledge Center while providing exceptional customer service to ensure high client satisfaction and retention.
Develop and maintain web applications using PHP and JavaScript, collaborate with senior developers to deliver high-quality solutions, and utilize GIT for version control while integrating third-party web services effectively.
Provide technical support for a private communication app. Analyze debug logs, resolve technical issues, and build empathy for users. Must be highly organized and have 5+ years of industry experience. Hourly pay range $35-45.
Provide excellent customer service to members of a healthcare startup. Address tech issues, monitor adherence, and make calls to help non-adherent members. Work remotely with weekday and weekend availability required.
Manage client communication, prioritize tasks for support team, ensure client satisfaction. Requires strong communication and organizational skills, WordPress experience, and team coordination ability. Flexible schedule, competitive salary.
Provide technical support to customers, respond to inquiries, resolve cases, and work with other teams to ensure high-quality support. Analyze customer usage and provide feedback to development teams.
Perform administrative tasks such as maintaining schedules, handling inquiries, processing orders, and maintaining budgets. Must have excellent communication, organizational, and computer skills, as well as proficiency in Microsoft Office and other...
Provide exceptional customer service by managing live event issues, documenting resolutions, welcoming potential clients, and processing sales inquiries efficiently to ensure a positive experience for all customers.
Provide Tier II technical support for clients, including remote, desk side, and local infrastructure support. Serve as a single point of contact for enterprise service desk support. Maintain documentation on service desk procedures and provide support...
Collaborate with Public Sector organizations and US Government agencies to support, maintain, and resolve issues in their GitLab environments. Collaborate with cross-functional teams, create/update documentation, and communicate complex technical...
Support customers by resolving issues through various channels, proactively understanding their environments, advocating for tailored solutions, and collaborating with multiple teams to enhance the support experience and improve product documentation.
Manage inbound and outbound calls while providing exceptional customer service. Collaborate with teams to resolve issues, maintain service levels, and accurately complete tasks within established timelines.
Interact therapeutically with clients, provide peer support, and assist in identifying recovery goals. Advocate for appropriate resources and maintain relationships with clients. Work independently and as part of a team.
Develop and enhance customer support chatbot capabilities, engineer efficient modeling pipelines, and conduct research on advanced AI technologies to optimize customer interactions and improve overall support experiences.
Provide first-tier technical support via phone, email, or chat, resolve user tickets, assist with hardware and software troubleshooting, and ensure adherence to service level agreements while maintaining user satisfaction.
Provide customer support through phone, email, and chat, document interactions and troubleshooting, analyze software issues, and contribute to knowledge methodology to enhance user experience and operational efficiency.
Investigate and resolve complex customer issues, respond to inquiries via email and chat, and develop tools to streamline support processes, ensuring exceptional service and continuous improvement in customer satisfaction.
Build and lead a high-performance global customer support team, drive continual improvement in customer satisfaction metrics, resolve escalations efficiently, and champion customer needs across the organization to influence internal stakeholders.
Provide efficient resolution to customer inquiries, collaborate with cross-functional teams to enhance product usability, and develop support resources to improve customer experience while identifying trends to propose proactive solutions.
Provide customer support through various channels, document interactions and troubleshooting steps, analyze software issues, and contribute to knowledge management by creating or reviewing support articles to enhance service quality.
Oversee daily operations of the customer support team, drive customer satisfaction, mentor staff, and manage escalations while ensuring prompt and professional resolution of customer inquiries and continuous improvement of support processes.
Provide initial support for customer requests, assess issues for resolution, document resolutions, and escalate unresolved matters. Recognize operational challenges and suggest improvements to enhance service efficiency and effectiveness.
Provide initial support for customer requests, assess issues for resolution, document information for escalation, and suggest operational improvements, all while ensuring effective communication with patients, pharmacies, and medical professionals.
Interact with customers to resolve technical issues, inform them of critical updates, collaborate with internal teams for product enhancements, and document interactions in a case management system to ensure effective support.
Process medical claims from healthcare providers or patients, vet claims against business rules, and determine payment eligibility. Provide support for customer inquiries through various communication channels while suggesting operational improvements...
Support senior leadership in identifying digitalization gaps, create detailed performance reports, utilize data insights for strategic decisions, and set direction for improving paper-based processes.
Review math lesson plans to support multilingual learners, write instructional content for teachers, and collaborate with curriculum designers to ensure project deadlines are met while enhancing language development in K–5 mathematics.
Provide exceptional customer service as a financial expert, troubleshoot financial issues, train support teams, and collaborate with product teams to enhance solutions based on user feedback and accounting best practices.
Provide first-level reviews of complex tax returns, lead data assimilation into tax reporting software, and manage a team of tax professionals while identifying risks and opportunities to enhance service delivery.
Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..
Collaborate with wholesalers to drive sales, assist with product inquiries, launch calling campaigns for new products, and monitor business progress to ensure effective communication with advisors and internal teams.
Lead and mentor a team of Solutions Support Engineers, resolve complex technical issues, drive productivity improvements, and collaborate with internal teams to enhance customer support experiences and manage escalations effectively.
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