After Sales Technical Support Specialist

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Mental Health Support, Disability, Paid Holidays, Paid Time Off

  • Location:

    Cleveland, OH

  • Type:

    Full-time

  • Categories:

    Sales, Software Engineering, Chat Support

  • Company:

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  • Summary:

    Manage customer support cases, diagnose technical issues, reproduce problems in a lab environment, and collaborate with various teams to ensure effective resolution and communication throughout the support process.

  • Job Description

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