IT Service Desk Manager - CRM

Job Summary

  • Location:

    Washington, DC

  • Type:

    Full-time

  • Categories:

    Customer ServiceCall CenterConsultingCommunications

  • Company:

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  • Summary:

    Manage service desk operations, ensuring customer satisfaction and effective communication during outages. Lead status calls, coordinate ITSM changes, and drive continuous process improvements to enhance performance and client experience.

  • Job Description

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