Director, Engagement Center Operations

Job Summary

  • Salary:

    $108,812 - $174,099 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Savings, Paid Holidays, Paid Time Off

  • Location:

    Columbus, OH, Charleston, WV, CT, DE, FL, GA, IL, IN, IA, KS, KY, MD, MA, MI, MN, MO, NE, NH, NJ, NC, OH, PA, SC, TN, TX, VA, WV, WI

  • Type:

    Full-time

  • Categories:

    Customer Service, Call Center, Recruiter, QA, Communications

  • Company:

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  • Summary:

    Develop and execute a strategic vision for customer engagement, lead experience transformation, implement automation technologies, analyze customer data, and collaborate with leadership to align service strategies with corporate goals.

  • Job Description

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