Assist customers by phone to verify and correct information, resolve inquiries, provide feedback, and ensure accurate information updates. Serve as a liaison between departments and ensure compliance with regulations.

Provide exceptional customer service by taking inbound and outbound calls, handling customer issues, and customizing services to meet customer needs. Maintain accurate customer account information and perform soft collections. Must have 1+ years of c..

Drive end-to-end coordination of customer experience for regional customers, including issue resolution, order management, and coordination between stakeholders. Identify opportunities to enhance processes and improve customer satisfaction.

Answer customer inquiries, process orders, verify insurance coverage, and maintain accurate documentation. Provide excellent customer service, prioritize tasks, and adapt to changing environments. High school diploma and 1 year of related experience ..

Provide exceptional customer service over high volume inbound and outbound client phone calls. Proactively resolve client issues, maintain positive client relations, and collaborate with other departments. Troubleshoot technical issues and deliver ac..

Maintains customer confidentiality. Provides customer service support including answering phone, email, and chat inquiries. Supports customers in making energy usage decisions. Provides administrative support and maintains documents.

Provide exceptional customer service by handling a variety of customer calls and resolving issues. Learn and navigate new software quickly, work independently, and remain calm under pressure. High school diploma and 2 years of customer service experi..

Provide technical and customer support via phone and email. Build relationships with customers, anticipate their needs, and provide fast-paced critical thinking. Learn and navigate new software quickly. High school diploma and 2 years of customer ser..

Investigate and conduct root cause analysis for patient inquiries. Coordinate with facilities, payors, and collections agency for patient accounts. Review and resolve patient concerns, including insurance coverage and payments.

Manage product complaints, investigations, and root cause analysis. Develop complaint procedures and maintain quality programs. Collaborate with functional areas for continuous improvement and innovation.

Handle high volumes of calls, identify customer needs, build relationships, provide accurate information, manage complaints, and go the extra mile to engage customers. Strong phone administration skills, attention to detail, and ability to work indep..

Provide exceptional customer service through inbound and outbound calls, answer customer inquiries, maintain accurate customer records, analyze customer needs, and collaborate with team members to ensure customer satisfaction. Previous call center ex..

Outreach Specialists needed to promote healthcare program through outbound calls. Maintain productivity, engage with members, update CRM, and de-escalate complaints. Strong communication and computer skills required. High school diploma or equivalent..

Resolve technical issues reported by users via email, phone, and remote access. Analyze and provide solutions for technical problems. Liaise with internal teams for issue resolution. Build knowledge of the company, processes, and customers.

Lead a team of up to 7 technical customer service representatives, manage their performance, contribute to customer support goals, and continuously improve processes. Requires a related bachelor's degree, 5-10 years of client-facing experience, and U..

Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..

Supervise non-exempt contact center associates, monitor performance, and ensure department goals are met. Manage incident response, support cross-functional process improvement efforts, and present findings to key decision-makers.

Supports the Client Engagement Center (CEC) and customer experience by providing superior onsite customer support. Acts as a liaison between the warehouse, office, and customer. Anticipates and mitigates issues to maximize customer satisfaction.

Handle new cases, verify information, draft cases in system. Monitor and track cases to meet deadlines. Assign/schedule physicians based on guidelines and client requirements. Update clients on progress and communicate referral info/documentation.

Respond to customer calls, assist with website/application issues, answer product/service questions, document interactions, transfer data, and complete additional duties as needed. High school diploma, call center experience, and technical requirements a

Answer incoming calls and contact customers via phone, email, and chat. Provide assistance to customers and sales agents, collect onboarding documents, and ensure correct information. Handle complaints, educate customers, and retain policies. Experience

Manage travel and transportation budget for clinical trial participants. Act as the main point of contact for patient communications and manage all patient travel and logistical details. Maintain accurate data and aid in producing reports.

"Manage logistics and performance of Reclamations Team for efficient return processes of course and computer materials. Collaborate with leadership, follow policies/procedures, and provide coaching to team members."

Assist customers by answering general inquiries, resolving problems, researching and exploring answers and alternative solutions via chat or phone. Must have high school diploma, outstanding communication skills, and hardwired internet connection.

Communicate with customers, meet metric-driven goals, manage time effectively, navigate computer systems, adapt to change, document customer interactions, maintain high standards, make appropriate decisions, work independently and in a team environment.

Answer inbound calls, deliver exceptional customer service, navigate multiple administrative systems, and complete customer service training. High school diploma and 1 year of customer service experience required.

Customer Service Representatives field customer inquiries, provide excellent service through active listening, handle confidential information, aim to resolve issues on the first call, and escalate interactions when necessary.

Provide outstanding customer service via phone, email, and live chat. Resolve product issues and attract potential customers by answering product questions. Respond to customer inquiries and assist with day-to-day operational needs.

Provide personalized customer service, educate customers on life insurance policies, handle complex situations, meet service level expectations, utilize multiple systems, have 1+ years of customer service experience or an undergraduate degree.

Assist patients via calls, schedule appointments, handle queries, transfer to relevant departments, document conversations, become proficient in software. Strong communication and computer skills required. 2+ years healthcare customer support experie..

Guide customers in consolidating retirement accounts, become a 401k expert, communicate with financial institutions, synthesize feedback, and contribute to internal knowledge-base. 4+ years of customer service experience required. Competitive compens..

Handle high volume of inbound calls to answer questions, process transactions, and update files. Provide HR and financial support to clients' employees. Utilize computer navigation skills and communication with third parties.

Handling a high volume of inbound calls for Healthcare Member and Provider inquiries, answering inquiries and typing information into the computer system simultaneously. Web camera visibility may be required.

Working in a fast-paced call center environment, taking inbound phone calls and providing exceptional customer service. Interpreting policy contracts and educating customers on insurance products and services. Maintaining accurate data and meeting ta..

Taking inbound phone calls in a fast-paced call center environment, meeting/exceeding targeted metrics, interpreting policy contracts, providing expertise to customers and agents, and maintaining accurate data in various computer systems.

Providing exceptional customer service and building relationships with customers nationwide. Assisting customers with inquiries and helping them make informed decisions regarding their financial needs. Supporting team success through collaboration an..

Efficiently handle in-bound calls, meet or exceed established performance targets, review account history, document calls, and provide quality customer service to customers. Minimum 3-5 years of experience in healthcare billing or equivalent operatio..

Performs customer service activities, handles billing inquiries, resolves complaints, and provides documentation. Requires strong communication skills, attention to detail, and the ability to work independently. Healthcare experience preferred.

Outgoing customer service professional with 3+ years experience needed for services management and coordination. Must have excellent English skills, college degree, and be a motivated self-starter. Full-time remote position with US day shift hours.

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills, be a self-starter, and ha..

Customer Service Rep with 3+ yrs exp needed for scheduling shifts, customer service, and HR functions. Must have excellent communication skills, be highly organized, detail-oriented, and have a dedicated home office space. Full-time remote position w..

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills and be a motivated self-st..

As a Bilingual Customer Service Representative, you will respond to inbound calls, make outbound calls, resolve customer issues, and document customer interactions accurately. You must be fluent in English and Spanish with 1 year of customer service ..

Deliver exceptional customer support through phone, live chat, and email. Build strong relationships with members and find creative ways to enhance their experience. Collaborate with cross-functional teams to ensure a member-driven organization.

Drive end-to-end coordination of the customer experience for regional customers, including resolving issues, coordinating stakeholders, and enhancing processes. Act as a liaison between field sales and customer service to improve efficiencies and exp..

Provide exceptional customer service by engaging with customers through phone, email, and chat, educating them about insurance products, assisting them in comparing different insurance plans, addressing customer concerns, and collaborating with team ..

Support the development and implementation of customer service training and quality programs. Analyze data and processes, provide training to customer service associates, and maintain knowledge base systems. Monitor and evaluate quality and performance.

Provide outstanding customer support to a growing client base by answering high volume inbound calls and emails in both English and German. Retain clients, meet goals, and document interactions accurately.

Drive end-to-end coordination of customer experience by resolving issues, coordinating stakeholders, improving process efficiency, and enhancing data management. Collaborate with cross-functional teams to optimize the customer experience and ensure t..