Remote Customer Service Jobs - Work from Home & Online
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"Provide frontline HR support to employees with queries or concerns. Analyze information, utilize system resources, and deliver accurate guidance. Specialize in payroll, benefits, and employee data management while maintaining confidentiality."
Handle customer experience, delivery escalations, feedback, and internal access programs. Support pre-installation, oversee 3rd party deliveries, and schedule/reschedule installs. Verify information, set up appointments, and communicate professionally.
Handle a high volume of inbound calls with varying degree of complexity, maintain knowledge of products/services/policies/procedures/maintenance/regulatory requirements, achieve sales and service standards, and handle customer complaints.
Guide patients through re-enrollment process, verify insurance information, deliver top-tier customer service, maintain organized records, and stay up-to-date with healthcare regulations. Pay: $17/hr. Benefits available.
Advise end-users on best practices and resolve client issues associated with applications. Build strong relationships with users and provide recommendations for service improvements and product development. Maintain high standards of customer service..
Lead and manage a team of customer service representatives, develop and implement customer service strategies and policies, monitor and analyze key performance indicators, collaborate with cross-functional teams, establish and maintain strong relatio..
"Analyze customer service data, forecast staffing needs, and streamline processes to improve efficiency. Collaborate with management on new initiatives and serve as customer service champion. HS Diploma and 1 year experience required."
Provide customer service support and resolution of routine problems and questions regarding client's products and/or services. Interface with customers via inbound/outbound calls and/or via the Internet. Deliver expert customer experiences...with a smile
Engage with customers via email and outbound calls, gather information, educate customers and loan officers, input data, and provide excellent customer service. 1-2 years of experience required. High school diploma/equivalent required, some college prefe
Deliver high-quality actionable advice to an executive client audience. Write provocative and pragmatic research. Create and deliver presentations for webinars and events. Track vendors, market trends, and emerging practices in the self-service space.
Evaluate customer service reps based on quality metrics and criteria. Ensure adherence to company policies. Identify and address systemic issues affecting service quality. Collaborate with leadership to align quality goals with service objectives.
Provide exceptional customer service over high volume inbound and outbound client phone calls. Proactively resolve client issues, maintain positive client relations, and collaborate with other departments. Troubleshoot technical issues and deliver ac..
Observes employee behavior, technical accuracy, and adherence to policies during service calls. Recommends corrective action for customer complaints. Communicates updates to representatives regarding products, procedures, and company issues.
Handles customer service inquiries and problems, provides customized interaction based on customer preference and needs, educates and assists customers on benefit plan information and available services, resolves issues and connects customers with additi
Listen actively and document inquiries from members regarding medical, vision, dental, and pharmacy plan details. Enroll members to appropriate internal specialists and programs. Educate members about health care benefits and assist them in maximizin..
Answer customer inquiries regarding health plans, eligibility, plan offerings, and price points. Assist customers in selecting the best plan and provide information on coverage. Communicate effectively verbally and in writing.
Provide omnichannel support in English and Spanish, cross-sell products, escalate issues, and effectively communicate with customers. 1+ year of customer service experience and bilingual (English/Spanish) skills required. High school diploma or equiv..
Respond to inbound calls, provide excellent customer service, document consumer data, educate on identity theft resolution, fraud prevention, and federal laws. HS Diploma or GED Equivalent required. Bilingual and call center experience desired.
Responsible for handling enrollment, benefits, and claims calls. Must understand and empathize with customer needs, resolve issues in a timely manner, and maintain a positive and professional attitude.
As a Customer Service Specialist, you represent the organization and clients, delivering exceptional service to customers with extended warranty contracts. You will address concerns, show empathy, and exceed expectations.
Provide customer service and technical support for a beauty marketplace. Educate business owners on product features, troubleshoot technical problems, and maintain account health. Must be bilingual in English and Spanish.
Coordinate and supervise daily activities of a team, set priorities to meet performance goals, identify and resolve operational problems, provide coaching and feedback, and conduct annual performance reviews. Full-time, remote position with paid training.
"Provide customer support and data entry for multiple clients, troubleshoot and communicate effectively with team members, maintain filing systems, safeguard confidential information. Requires English and Spanish speaking skills and 6+ months of call cen
Assist and engage with customers through phone calls, chats, and emails. Provide excellent customer service by addressing inquiries, resolving issues, and proactively identifying solutions. Maintain performance metrics and build long-term relationshi..
Build and maintain positive relationships with customers through various communication channels. Address customer inquiries and concerns promptly and effectively. Develop a deep understanding of products and services to provide accurate information a..
Provide excellent service for customers' retirement savings accounts, educate and empower customers, communicate critical plan updates and changes, process contribution changes, loans, and withdrawals.
Deliver customer service with professionalism and knowledge about products. Utilize information systems to provide account maintenance, order entry, and customer support. Manage inquiries and maintain customer accounts with accuracy.
Take incoming calls from customers, provide product knowledge, and craft acceptable solutions to address their needs. Complete customer service training and navigate multiple software applications with speed and accuracy.
Provide technical system support to customers, including case management, issue documentation, resource utilization, user account maintenance, and coordination with other departments. Attend team meetings and actively participate in case reviews.
Onboard new clients, manage customer accounts, provide customer support, analyze marketing results, suggest additional services, maintain client relationships, and communicate with clients via phone and email.
Answers questions and resolves issues from members, providers, and plan sponsors. Provides excellent customer service for high volume inbound provider calls. Assists in compiling claim data for customer audits.
Identify and resolve customer issues, answer inquiries about order status, handle continuous work volume through various channels, provide high-quality customer service, and comply with regulatory compliance and best practices.
Identify and resolve customer issues, handle order requests, provide accurate information and updates, demonstrate professionalism, resolve complaints, comply with regulatory compliance, follow quality program guidelines, and perform other duties as requ
Answer customer inquiries regarding orders, bills, and shipments. Handle sensitive customer issues, interact with sales and distribution teams, and process payments. Good telephone etiquette and ability to learn computer systems required.
Provide customer service support to members via phone, chat, and email. Educate members on healthcare benefits and assist them in finding the right provider. Manage workload using company tools and escalate urgent care needs.
Making outbound calls to patients, members, and customers. Scheduling appointments for health screenings and providing assistance with benefits and insurance information. Conducting surveys and delivering exceptional customer service.
Answer incoming calls and contact customers via phone, email, and chat. Provide assistance to customers and sales agents, collect onboarding documents, and ensure correct information. Handle complaints, educate customers, and retain policies. Experience
Respond to customer calls, assist with website/application issues, answer product/service questions, document interactions, transfer data, and complete additional duties as needed. High school diploma, call center experience, and technical requirements a
Investigate incidents, communicate resolutions, and improve marketplace quality. Collaborate with cross-functional teams, handle customer inquiries, and stay updated on product information. Resolve issues with empathy, exceptional communication, and ..
Investigate incidents and solve customer problems, communicate resolutions to diverse stakeholders, improve marketplace quality, collaborate with cross-functional teams, maintain communication with partner facilities and professionals.
Assist customers by answering general inquiries, resolving problems, researching and exploring answers and alternative solutions via chat or phone. Must have high school diploma, outstanding communication skills, and hardwired internet connection.
Providing exceptional customer service to existing customers nationwide, assisting with complex inquiries, helping customers make informed financial decisions, and supporting team success through collaboration.
Responsible for leading customer service desk teams, driving improvements in customer experience, collaborating with cross-functional stakeholders, and supporting the onboarding of new geographies into the customer service model.
Handle routine customer service inquiries, partner concern calls, and product sales and delivery issues via phone. Sell snack food products and promotions, and maintain accurate customer orders. Fluent in English and French.
Seeking a PART TIME Customer Service Representative to manage and place incoming calls, handle written business correspondence, cross-sell and refer customers, and provide friendly customer service. Strong customer service and computer skills required.
Offer expertise in resolving Dynamics 365 Customer Service issues, enhance CRM efficiencies, lead CRM system implementation for new clients, provide ongoing client support including troubleshooting, system updates, and end-user training.
Responsible for providing effective customer service by answering customer service tickets, calls, and emails, processing refund and cancellation requests, and creating appropriate email responses to customers.
Receiving, investigating, and resolving customer inquiries in a timely and accurate manner. Handling customer service inquiries and addressing problems via telephone, chat, and email. Ensuring all customer communication is clearly documented for futu..
Handle customer inquiries via phone, chat, and email. Document communication, educate customers, and resolve issues in a timely and accurate manner. Maintain attendance and flexibility for rotational shifts.
Support and provide exceptional customer service to employees calling with HR-related questions or issues. Analyze information and utilize system resources to accurately and efficiently provide direction or resolution. Serve as a subject matter exper..
$15 - $18 USD per hour
Health Insurance, Retirement Savings
Altamonte Springs, FL
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