Receive and process customer orders, inquiries, and complaints. Maintain accurate records. Resolve customer service or billing issues. Coordinate deliveries and provide information about products and services.

Provide timely and accurate responses to global travelers' inquiries regarding travel applications. Input correct information into the Customer Database. Answer customer questions, provide travel assistance information, and file claims.

Provide outstanding customer service via phone, email, and web cases. Document interactions in Salesforce, resolve complaints, and assist with web application navigation. Contribute to improving customer service processes.

Manage assigned cases, provide customer service and support, gather and analyze information, coordinate with internal departments, maintain knowledge of regulations, record case notes, ensure closure of incident records.

Deliver exceptional customer service by accurately responding to inquiries, resolving complaints, and providing information on eligibility, benefits, and claims. Maintain records, assist in training new staff, and actively contribute to process...

Manage assigned case load with minimal direct supervision. Communicate services and support to customers. Provide professional and courteous customer service and expert assistance to clients and victims of cyber incidents and fraud.

Provide technical assistance and support for audio-visual systems, troubleshoot technical problems, perform maintenance and upgrades, ensure compliance with company policies, and provide excellent customer service to stakeholders.

The Customer Service Representative will answer incoming calls, resolve customer inquiries, investigate and resolve customer problems, and maintain accurate logs. They must have at least 2 years of customer service experience and knowledge of Medicaid...

This role involves providing exceptional customer service by managing accounts, providing technical support, and responding to inquiries via phone and online chat. The successful candidate must be self-motivated, comfortable with new technology, and...

Handle inbound service calls, drive customer satisfaction, navigate through multiple systems and tools, ongoing training and skill development. Fluent in English and Spanish, strong communication skills, and eager to advance your career with a reliab..

Lead editorial projects, create and edit customer service content, maintain style guides, and partner with cross-functional teams. Requires exceptional writing and project management skills, technical writing experience, and a degree with 5+ years of...

Handle inbound service calls, drive customer satisfaction through voice, chat, and/or email communications, navigate through multiple systems and tools, ongoing training and skill development.

Develop and implement strategies, processes, and tools to monitor and improve customer service quality. Collaborate with stakeholders to drive improvements and foster a culture of continuous improvement.

Provide excellent customer service via phone, anticipate client needs, educate on financial hardship programs. Analyze and solve problems, document outcomes, maintain positive client relations. Handle high volume in remote call center.

Build and maintain customer relationships, train customers on platforms and products, expand customer usage and adoption, provide excellent customer experience while ensuring successful delivery of services.

Provide technical guidance to customers, recommend migration paths, and demonstrate the power of Google Cloud Infrastructure. Build repeatable assets, influence product direction, and travel to customer sites and events as needed.

Provide exceptional customer service to members of a fitness program by answering calls, providing information, and coordinating necessary actions. Analyze information and develop effective solutions to ensure member satisfaction.

Provides excellent customer service by promptly responding to inbound calls about personal lines policies. Builds rapport, listens to requests and inquiries, and works to retain policyholders considering canceling auto policies through open listening,...

Handle inbound and outbound customer contacts professionally and courteously. Resolve support issues, sell products and services, and ensure a positive customer experience. Accurately document and process customer claims.

Act as initial point of contact for customer inquiries, provide one-to-one telephone contact, accurately document enrollment requests, and provide clear, complete, accurate, and objective information.

This full-time role requires a customer service representative to support direct mail and print sales goals through superior customer service, accurate cost estimates, and timely delivery of high-quality materials.

Provide customer service, answer inquiries, resolve issues, and sell appropriate products and services. Utilize knowledge base and training to handle inbound and outbound contacts in a courteous, timely, and professional manner. Attend meetings and...

Responsibilities: Correspond with members, providers, and regulators. Collaborate with various departments. Communicate and cooperate with internal and external partners. Support department goals for organizational success.

Field customer inquiries, provide excellent service, handle confidential information sensitively, resolve issues proactively, escalate when necessary, track call information for reporting, and provide feedback on call issues.

Lead a team of Claims Concierge Associates to deliver exceptional service to members by phone, chat, and email. Ensure quality and efficiency, coach team, and identify areas of improvement. Be a subject matter expert in claims processing.

Provide customer support and data entry for multiple clients. Troubleshoot and recommend solutions, maintain filing systems, and communicate effectively with other departments. Minimum 6 months related work experience in a call center environment...

"Provide exceptional customer service through inbound/outbound calls, manage accounts, and offer technical support. Follow procedures, solve problems, and adhere to guidelines. Requires computer skills, professionalism, and self-motivation."

Provide exceptional customer service through phone, email, and chat. Review and assist with energy applications and program inquiries. Perform administrative duties as assigned. Minimum qualifications include 2+ years of work experience and proficiency...

Process transactions and inquiries, receive calls, provide reliable information to customers, and work with team members to eliminate inefficiencies. Must have bilingual language skills, strong data entry skills, and be a team player.

Provide user support for a Common Data Elements Repository, assist in navigating the platform, maintain user accounts, develop training materials, contribute to testing new features, and communicate with stakeholders. Bachelor's degree and 3+ years of...

Assist patients with medical statements and payments through calls, maintain professional customer service. Make outbound calls, process payments, update accounts. Work in a fast-paced environment and communicate effectively within the team.

Provide exceptional customer service by handling complex calls, training new staff, and maintaining knowledge of healthcare billing requirements. Work independently and remotely. Minimum 3 years of experience in medical facilities required.

Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..

Answering incoming calls, providing referrals to providers/agencies, verifying Medicaid eligibility, offering additional information, completing administrative tasks to support the Care Coordination team.

As a Remote Customer Service Representative, you'll provide excellent customer service, manage accounts, offer technical support, and follow communication guidelines. Computer skills, professionalism, and self-motivation required. Training and...

Provide world-class customer service to Spanish and/or English speaking consumers from the US and US territories. Resolve product and technical support issues, negotiate solutions, achieve daily metrics, and perform other duties as needed.

Handle inbound customer inquiries and resolve basic support issues for a multinational financial corporation. Document work and escalate calls as needed. Must have strong customer service skills and knowledge of financial industry regulations and...

Oversee customer service process, including medical record uploads, intake delegation, and addendum drafting. Assist with physician outreaches and referrals during team members' PTO. Efficiently multitask with technology across platforms and systems.

Build relationships with customers, educate them on retirement plans, and respond to inquiries. Provide exceptional service, work in a team environment, and make a difference in customers' financial futures.

Lead a team of up to 7 technical customer service representatives, manage their performance, contribute to customer support goals, and continuously improve processes. Requires a related bachelor's degree, 5-10 years of client-facing experience, and U..

Healthcare Customer Service Representatives connect with customers via phone/email/chat/social media to resolve inquiries, de-escalate issues, and provide assistance. They track call information, provide feedback, and may upsell when required.

Handle new cases, verify information, draft cases in system. Monitor and track cases to meet deadlines. Assign/schedule physicians based on guidelines and client requirements. Update clients on progress and communicate referral info/documentation.

Receive and draft new cases, assign cases to physicians, monitor case progress, and communicate with clients. Requires exceptional communication skills, critical thinking, and computer literacy. Medical or insurance business experience preferred.

Answer incoming calls, assist with inquiries, provide policy information, resolve service issues. Requires knowledge of processes and systems, document interactions, train and assist CSRs, meet SLAs, perform additional tasks as requested.

Deliver excellent service and advice to homeowners via live chat, contribute to team procedures and knowledge base, learn from data and feedback to improve, collaborate with teammates and leadership to solve problems.

Communicate with customers via telephone, live chat, and web communication channels. Investigate attendance and quality incidents, develop reliability initiatives, and work within cross-functional collaborations to ensure customer inquiries are...

Respond to incoming calls from healthcare providers, assist with inquiries, claims, and authorizations. Deliver exceptional customer service and maintain a positive attitude. Work remotely with strong internet connection and a distraction-free...

Deliver exceptional customer service via chat and email. Educate and guide members on healthcare benefits, assist with claims, and provide solutions. Manage workload and communicate member feedback for continuous improvement.

Provide exceptional customer support to clinicians by triaging, routing and answering inbound questions. Maintain Trusted's tone and voice, identify areas for process and product improvements and work cross-functionally to maintain high NPS.