Technical Services Engineer - Bilingual - Portuguese, English

Job Summary

  • Salary:

    $75,000 - $79,500 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Education Assistance, Dependent Health, Paid Time Off, Career Development

  • Location:

    Chelmsford, MA

  • Type:

    Full-time

  • Categories:

    Call Center, Communications, Live Chat

  • Company:

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  • Summary:

    Provide technical support for customers and partners, troubleshoot configuration and network issues, analyze problems to identify solutions, and document cases efficiently to ensure effective escalation and collaboration with engineering teams.

  • Job Description

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