Senior Product Manager, B2B Service Case Management and Ticketing

Job Summary

  • Salary:

    $112,500 - $187,500 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Education Assistance, Disability, Dependent Health, Paid Holidays, Career Development, Community Service

  • Location:

    Chicago, IL, New York, NY, Reston, VA, White Plains, NY

  • Type:

    Full-time

  • Categories:

    Customer Service, Call Center, Project Management, Product Manager, Communications

  • Company:

    lock image

  • Summary:

    Define and execute platform strategy for case management, own product vision and roadmap, partner with leaders to identify operational friction, and drive process improvements to enhance service delivery and customer satisfaction.

  • Job Description

    Uncover the Best Remote Opportunities

    • Only Legit Listings:Zero ads, zero scams, all quality.
    • Leave the Work to Us:Our team works tirelessly to verify listings.
    • Streamlined for You:Remote-specific filters for an easier job hunt.
    Uncover Image