Product Support Engineer

Job Summary

  • Location:

    Phoenix, AZ, Toronto, ON, Canada, Hoboken, NJ, Dallas, TX, Ottawa, ON, Canada

  • Type:

    Full-time

  • Categories:

    Product ManagerChat SupportRecruiterCybersecurity

  • Company:

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  • Summary:

    Troubleshoot technical issues to ensure customer satisfaction, develop expertise in assigned products, monitor support queues for SLA compliance, and create knowledge base articles to enhance product support and customer service.

  • Job Description

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