IT Support Technician

Job Summary

  • Salary:

    $55,000 - $63,000 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Disability, Dependent Health, Paid Holidays, Paid Time Off, Career Development

  • Location:

    Washington, DC

  • Type:

    Full-time

  • Categories:

    Chat Support, Procurement, Transcription

  • Company:

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  • Summary:

    Provide technical support by managing incident tickets, ensuring timely responses and adherence to service metrics. Collaborate with vendors for hardware and software issues while documenting processes and suggesting improvements.

  • Job Description

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