Helpdesk Support Specialist

Job Summary

  • Salary:

    $58,000 - $65,000 USD Annually

  • Benefits:

    Health Insurance, Paid Time Off, Career Development

  • Location:

    Baltimore, MD

  • Type:

    Full-time

  • Categories:

    Customer Service, Chat Support, Writing

  • Company:

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  • Summary:

    Provide first-level technical support to clients via phone, email, or chat. Troubleshoot technical issues, provide guidance on problem resolution, and escalate issues when necessary. Maintain knowledge base and provide excellent customer service.

  • Job Description

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