Desk Side Support Manager

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Savings, Education Assistance, Mental Health Support, Disability, Paid Holidays, Paid Time Off, Career Development

  • Location:

    Washington, DC

  • Type:

    Full-time

  • Categories:

    Call Center, Software Engineering, Cybersecurity, Chat Support, Customer Service

  • Company:

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  • Summary:

    Oversee desk side support personnel, ensuring adherence to SOPs and training staff on technical assistance. Optimize operations for service requests while fostering collaboration for innovative customer experiences.

  • Job Description

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