Customer Support Team Lead

Job Summary

  • Salary:

    $85,000 - $100,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Parental Leave, Retirement Savings, Paid Holidays

  • Location:

    New York City, NY

  • Type:

    Full-time

  • Categories:

    Customer Service, Chat Support

  • Company:

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  • Summary:

    Lead and develop a support team, set performance expectations, manage escalations, and improve processes for consistent customer service. Build a culture of trust and continuous improvement through coaching and feedback.

  • Job Description

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