Customer Support Specialist - Technical

Job Summary

  • Salary:

    $51,000 - $82,000 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Disability, Paid Holidays, Paid Time Off

  • Location:

    Sterling, VA

  • Type:

    Full-time

  • Categories:

    Customer Service, Chat Support

  • Company:

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  • Summary:

    Provide technical analysis and support for IT services, assess and resolve incidents, maintain ownership of service requests, and communicate effectively with customers to ensure timely service restoration and continuous improvement.

  • Job Description

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