Customer Support Engineer

Job Summary

  • Benefits:

    Health Insurance, Paid Time Off

  • Location:

    Prague, Czechia

  • Type:

    Full-time

  • Categories:

    Customer Service, Social Media, Chat Support

  • Company:

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  • Summary:

    Manage customer communication to resolve support tickets, ensure adherence to Service Level Agreements, track escalations, and maintain records in the knowledge base, while delivering exceptional customer-focused service throughout the support process.

  • Job Description

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