Customer Support Agent

Job Summary

  • Salary:

    $40,000 - $45,000 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Disability, Paid Holidays, Paid Illness Leave, Paid Time Off

  • Location:

    Austin, TX

  • Type:

    Full-time

  • Categories:

    Customer Service, Travel Agent, Chat Support

  • Company:

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  • Summary:

    Provide front-line customer support via phone and email, resolve inquiries based on knowledge base, escalate complex issues to Tier 2, and manage ticket tracking while ensuring timely updates until resolution.

  • Job Description

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