Customer Service Level II Agent

Job Summary

  • Salary:

    $45,000 - $53,000 USD Annually

  • Benefits:

    Health Insurance, Parental Leave, Retirement Savings, Paid Holidays, Paid Illness Leave, Paid Time Off, Community Service

  • Location:

    Raleigh, NC, Greensboro, NC, Rocky Mount, NC

  • Type:

    Full-time

  • Categories:

    Accounting, Travel Agent, Recruiter, Customer Service

  • Company:

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  • Summary:

    Assist taxpayers by providing excellent service and educating them about compliance with revenue laws. Answer inquiries regarding refunds, payment plans, and tax policies while managing high volumes of calls and written correspondence.

  • Job Description

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