Chat Support

Provide technical and application support for hardware and software, diagnose and resolve issues, document incidents in ITSM systems, and collaborate with teams to enhance user education and reduce repeat incidents.

Drive customer experience through service and support functions, manage parts sales and service offerings, implement process improvements for customer satisfaction, and develop strategic plans aligned with market requirements.

Provide Tier 1 and Tier 2 technical support to end users, troubleshoot and resolve hardware and software issues, document processes, and analyze service desk data to enhance system reliability and user satisfaction.

Develop strategies for customer accounts while providing education and support. Train clinic staff on product usage, troubleshoot technical issues onsite, and manage schedules based on customer needs to enhance relationships and ensure success.

Manage client communications and escalations, ensuring timely completion of tasks and milestones while maintaining strong client relationships. Serve as the primary contact for clients and produce detailed case reports for review.

Provide day-to-day customer service support to underwriters, maintain relationships with agents, prepare account-related documents, and assist in the renewal process while ensuring accuracy and compliance in documentation.

Develop medical plans in collaboration with the Medical Director, perform medical data reviews to identify risks, author and review medical data queries, and ensure project milestones and timelines are met through effective team collaboration.

Develop medical plans and engage with experts to gather necessary scientific input. Conduct medical data reviews, analyze data for trends, and manage project deliverables while ensuring compliance with guidelines and protocols.

Develop medical plans in collaboration with the Medical Director, conduct thorough medical data reviews, author queries, and manage project scope to ensure timely delivery of high-quality results while adhering to regulatory guidelines.

Provide first-level IT support to resolve technical issues via various communication channels. Diagnose hardware and software problems, maintain equipment, and assist with onboarding new employees while ensuring a positive support experience.

Lead the implementation of AI-augmented workflows to enhance operational efficiency, foster collaboration across teams, and ensure patient-centric interactions that improve the overall patient journey. Mentor and inspire clinical and non-clinical...

Lead the development and implementation of targeted healthcare programs for rural communities, establish partnerships to enhance access to services, and oversee program evaluation to improve health outcomes for special populations.

Engage with prospective clients through outbound calls, generate interest in products, schedule appointments for the sales team, and maintain accurate records of interactions to support overall sales objectives.

Serve as a senior technical escalation point for complex application issues, manage incidents through their lifecycle, and collaborate cross-functionally to drive root cause analysis and long-term solutions for enhanced customer success.

Provide technical and friendly customer support for website, hosting, and email issues. Troubleshoot and resolve incoming support requests, log billable time, and assist with training. Work with clients via phone, email, or chat to create an amazing ..

Oversee office operations, manage reception staff, provide executive support, and plan company events to foster a collaborative environment and ensure seamless coordination of leadership priorities and office functions.

Facilitate patient account resolutions by researching discrepancies, providing customer support, and ensuring compliance with billing procedures while maintaining accurate documentation and collaborating with internal departments for effective revenue...

Support and configure ERP systems to meet business goals, analyze requirements, develop solutions, and provide training and maintenance while ensuring data quality and collaborating effectively with cross-functional teams.

Provide technical support to customers, troubleshoot platform issues, lead success engagements, and assist with onboarding and implementation of services, ensuring customer goals are met effectively and efficiently.

Provide hands-on technical support for the Apptio Financial Management Platform, design and maintain financial models, enhance dashboards for stakeholders, and collaborate to translate business requirements into scalable solutions.

Serve as a senior technical escalation point for complex application issues, manage incidents through their lifecycle, and collaborate with cross-functional teams to drive root cause analysis and long-term solutions for customer success.

Provide expert Class Desk Support for Tactical Operations and Air/Weapons systems, ensuring mission readiness through technical analysis, documentation, and training while resolving operational deficiencies and supporting engineering initiatives.

Support production platforms by monitoring issues and ensuring operational stability. Perform technical analysis for performance improvements, prioritize incidents, and drive automation initiatives to enhance the production support environment.

Support senior management in client discussions, prepare fee analyses and proposals, lead projects to analyze client information, and manage outstanding team items to ensure smooth operations and effective communication.

Develop strategies to maintain customer accounts through education and solutions. Provide onsite technical troubleshooting and install IDEXX Analyzers while building relationships and adapting schedules to meet customer needs effectively.

Support the ERP ecosystem by delivering technical solutions, analyzing business requirements, and providing system maintenance and training to ensure optimal operation and data integrity across multiple sites.

Assist in developing and evaluating policies and initiatives, provide administrative and technical support for subcommittees, create technical documents, and research solutions to enhance geospatial data management and online content development.

Provide exceptional technical support for products, manage service requests through effective problem-solving, and assist customers with network configurations while continuously updating knowledge repositories to enhance service quality.

Lead the design and implementation of scalable support processes, manage high-severity issue escalations, and provide technical advisory support during deployments, ensuring exceptional customer experience and operational excellence in enterprise...

Support senior management in client discussions, prepare proposals and fee analyses, manage client agreements, and track service requirements to enhance business development efforts and ensure seamless client engagement.

Deliver high-quality technical support by managing customer cases, troubleshooting software issues, documenting solutions, and collaborating with cross-functional teams to enhance the customer experience and improve product knowledge.

Provide clinical guidance and supervision to team clinicians, deliver direct therapeutic interventions, and develop person-centered plans to support individuals with mental health and substance-use challenges in community settings.

Support customer inquiries regarding product information and order status, generate accurate quotes, manage order entries in CRM systems, and coordinate with suppliers to resolve issues, ensuring a seamless customer experience throughout the process.

Provide administrative support for the Dairy Farm Business Summary and Analysis Program, conduct applied research data analysis, develop educational materials, and coordinate with industry professionals to enhance program effectiveness.

Provide administrative, instructional, and operational support to faculty. Coordinate course materials, guest speakers, and academic sessions. Assist with research activities and manage faculty budgets and expenses.

Support contract management by reviewing executed contract awards and modifications, accurately entering data into the contracting system, and communicating discrepancies to relevant stakeholders while maintaining high standards of accuracy and...

Provide efficient administrative support by typing documents, preparing records and reports, maintaining filing systems, and managing incoming correspondence to ensure a well-organized environment that meets departmental objectives.

Provide administrative support by typing legal documents, processing cases, and managing departmental files. Perform receptionist duties and maintain accurate data entry for various tasks within the probation department.

Provide expert technical support to customers through various communication methods, troubleshoot and resolve issues efficiently, and maintain clear documentation of all activities to ensure high levels of customer satisfaction.

Support billing automation projects by reviewing issue queues and tracking operational data. Analyze patterns in system failures and assist with new system launches and post-launch cleanup, utilizing advanced Excel and data visualization tools.

Enhance relationships with high-net-worth clients by providing product guidance, processing complex financial requests, and responding to inquiries to drive customer loyalty and business development opportunities.

Establish and manage client relationships, assist in portfolio administration, execute asset allocation changes, and facilitate process management to enhance operational efficiency and client service within the financial industry.

Provide exceptional customer service by resolving product claims and issues, maintaining communication with customers and departments, and ensuring timely resolution of inquiries while managing personal case queues effectively.

Support technical sales and market development in advanced composites by managing customer relationships, delivering customized solutions, and collaborating cross-functionally to drive growth and innovation in targeted market segments.

Provide IT support by responding to ticket alerts, monitoring client requests, and performing proactive maintenance on network equipment. Collaborate with engineers and contribute to documentation and training for customers and colleagues.

Oversee daily broker-dealer operations while optimizing workflows, managing training curriculums, and collaborating with third-party platforms to enhance service quality and efficiency in a dynamic environment.

Evaluate and process technical support requests, perform detailed analysis of warranty claims, and provide technical expertise to improve serviceability and reduce failure rates of products and services.

Manage sales activities and provide executive-level administrative support, including calendar management and reporting. Coordinate events and promotional inventory to ensure successful execution and engagement with the broker community.

Provide strategic oversight for project portfolios, ensure successful commercialization of projects, and coach project managers while leading supply chain assessments and capital funding authorization for assigned initiatives.

Assist with data collection and community engagement for research projects, manage research data, and support project implementation through preparation and coordination of activities while maintaining communication with stakeholders.