Chat Support

Provide clinical guidance and supervision to team clinicians, deliver direct therapeutic interventions, and develop person-centered plans to support individuals with mental health and substance-use challenges in community settings.

Support customer inquiries regarding product information and order status, generate accurate quotes, manage order entries in CRM systems, and coordinate with suppliers to resolve issues, ensuring a seamless customer experience throughout the process.

Support senior management in client discussions, prepare fee analyses and proposals, lead projects to analyze client information, and manage outstanding team items to ensure smooth operations and effective communication.

Provide technical support to customers, troubleshoot platform issues, lead success engagements, and assist with onboarding and implementation of services, ensuring customer goals are met effectively and efficiently.

Manage user support operations to ensure high service quality, promote standardized processes for efficiency, develop performance metrics for continual improvement, and foster cross-team collaboration for operational excellence.

Support Early Childhood Outreach by maintaining EHR systems, managing billing processes, and preparing program materials. Assist in outreach efforts and ensure efficient operations through effective data entry and communication.

Assist customers with part identification and order processing, maintain service databases, communicate with warehouse personnel for accurate deliveries, and resolve billing issues while ensuring customer satisfaction.

Manage project specifications and reports in collaboration with Project Managers and Engineers. Organize office meetings, oversee document logistics, and serve as the primary point of contact for office visitors.

Serve as the primary contact for clinical issues, provide training on products, support clinical procedures during implants, and evaluate customer needs to enhance educational programs and product offerings.

Support flight commanders by managing administrative reports, coordinating training for new aircrew, and maintaining deployment data. Ensure compliance with military guidelines and assist in tracking evaluation requirements for operational readiness.

Provide advanced troubleshooting and support for complex server and networking issues, lead infrastructure and security projects, and act as a senior technical advisor, maintaining detailed documentation for healthcare and dental IT systems.

Lead engineering activities for Mechanical Nuclear Island Support Systems, develop design documentation, and collaborate with teams to ensure timely deliverables, while driving continuous improvement initiatives and supporting regulatory compliance...

Serve as the primary technical advocate for enterprise customers, resolving complex cloud issues, developing performance dashboards, and collaborating with engineering teams to enhance software effectiveness and operational best practices.

Lead and develop a team while overseeing patient intake processes, insurance verification, and collections. Collaborate with management to enhance operational efficiency and improve patient satisfaction across multiple outpatient locations.

Provide strategic leadership for oncology navigation and supportive services, ensuring seamless care transitions and enhancing patient experience through collaboration and quality improvement initiatives across the cancer service line.

Utilize automation tools to enhance testing processes, develop automated test scripts, and analyze results to improve product performance while collaborating with cross-functional teams to identify requirements and optimize efficiency.

Provide quality support for networking and security products by troubleshooting customer issues through various communication channels. Document and escalate product bugs while developing skills in network technologies through ongoing training.

Provide technical support for electrical products by troubleshooting and guiding customers through wiring and commissioning issues. Utilize CRM software to manage inquiries and ensure timely responses while maintaining detailed records of customer...

Provide expert customer service and sales support, manage order processes, handle quality assurance escalations, and liaise between customers and internal teams to resolve issues and ensure satisfaction.

Provide technical support to clients via a ticketing system, effectively troubleshoot issues, and communicate resolutions clearly. Manage client expectations and maintain detailed records of interactions and problem-solving efforts.

Troubleshoot complex CI/CD scenarios, develop automation scripts, set up applications in various environments, and analyze logs while collaborating with R&D and QA teams to enhance customer support and solutions.

Provide expert technical support for complex issues, ensuring timely resolution and high customer satisfaction. Collaborate with cross-functional teams to enhance service delivery and promote self-service resources for customer success.

Provide exceptional support to Law Enforcement customers by resolving complex technical issues, conducting solution audits, and collaborating with internal teams to enhance product experience and prioritize feature requests.

Provide exceptional customer service by resolving product claims and issues, maintaining communication with customers and departments, and ensuring timely resolution of inquiries while managing personal case queues effectively.

Act as a technical liaison for customer requirements, develop expertise in power systems, troubleshoot issues, and provide on-site support while maintaining strong customer relationships and ensuring compliance with safety regulations.

Analyze and maintain data to support customer service operations, manage documentation and pricing records, collaborate on process improvements, and assist with order management and customer service surveys.

Support sales and operations teams by creating marketing materials, managing multiple projects, and ensuring high customer satisfaction. Collaborate with internal stakeholders to develop new marketing initiatives in a fast-paced environment.

Provide level 1 and 2 application support to diverse users, create impactful reports and dashboards, manage support tickets, and deliver technical training on software applications to enhance operational efficiency.

Provide Tier 3+ technical support to executives, proactively monitor systems to prevent issues, manage AV operations for high-stakes meetings, and oversee IT hardware assets for seamless technology experiences.

Optimize SQL data performance and integrity, troubleshoot complex data issues, and collaborate with engineering to enhance system efficiency while providing exceptional customer support and developing technical documentation for a global audience.

Troubleshoot complex SQL data issues and optimize performance in cloud environments. Collaborate with engineering for system enhancements and share knowledge through documentation and technical articles to support a global customer network.

Ensure operational integrity and performance of critical systems, manage technical incidents, collaborate with teams to resolve issues, and enhance system observability through proactive monitoring and automation strategies.

Leverage expertise in Oracle Procure to Pay and Accounts Payable processes to deliver high-quality solutions. Foster collaboration and engage with stakeholders to ensure alignment with client expectations while enhancing service delivery.

Provide exceptional technical support to law enforcement customers, troubleshoot complex issues, collaborate with teams for feature requests, and ensure system functionality through effective follow-up and documentation of client interactions.

Provide expertise in Oracle Cloud Financials Project Management, troubleshoot system issues, collaborate with stakeholders for enhancements, and maintain comprehensive documentation to ensure compliance and improve user experience.

Provide advanced technical support for Treasury Management products, ensuring customer satisfaction and successful implementation. Coach customers on online tools, troubleshoot system issues, and maintain accurate records of interactions.

Provide operational support for community setup and improvement, enhance customer experience through service excellence, and train team members on processes while ensuring adherence to policies and facilitating revenue generation initiatives.

Provide day-to-day technical support, manage employee onboarding and offboarding, maintain IT assets, and develop user-friendly documentation while optimizing technology processes for enhanced operational efficiency.

Provide strategic leadership for oncology navigation and supportive services, ensuring seamless patient care transitions and collaboration among multidisciplinary teams to enhance patient experience and optimize outcomes across the cancer service line.

Provide high-quality administrative support to executive leadership, manage calendars and meetings, coordinate travel arrangements, and prepare materials for leadership sessions while maintaining professionalism and discretion with sensitive...

Lead a global IT support team, ensuring operational excellence and timely assistance. Manage service desk operations, drive process improvements, and foster collaboration across departments to enhance customer satisfaction and service quality.

Provide industry-leading support by managing high-priority customer cases, mentoring team members, and developing technical knowledge to enhance customer interactions during critical live productions and events.

Provide day-to-day customer service to underwriters, prepare account service documents, maintain relationships with agents, and assist in the renewal process while ensuring accuracy and compliance in all communications.

Maintain and support critical IT infrastructure, troubleshoot hardware and software issues, monitor service requests, and implement cloud-based solutions to enhance operational efficiency and minimize downtime.

Provide exceptional technical support to clients, resolve complex product issues, and serve as the primary liaison between clients and the company while conveying customer feedback to product development teams.

Oversee parts demand planning, manage inventory levels, and ensure parts availability while supporting overall aftermarket strategy. Collaborate with teams to drive forecasting and optimize inventory as part of strategic planning initiatives.

Develop strategies for customer accounts while providing education and support. Train clinic staff on product usage, troubleshoot technical issues onsite, and manage schedules based on customer needs to enhance relationships and ensure success.

Assist in onboarding new intermediaries, manage operations requests, serve as the key contact for technology rollouts, and ensure exceptional client service while collaborating with various teams to enhance the client experience.

Provide technical support for enterprise software, perform installations and upgrades, troubleshoot issues, and document resolutions while collaborating with cross-functional teams to enhance customer experience and operational efficiency.