- Job Listings for tech support
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1 to 50 of 3,521 for tech support
Evaluate and process endorsement change requests, manage policy transactions, and support underwriting teams through administrative tasks and reporting, while ensuring accurate communication and maintaining organized electronic files.
Provide first-class technical support by troubleshooting API and SDK issues, communicating effectively with customers, and collaborating with teams to identify and escalate bugs, while contributing to knowledge bases for continuous improvement.
Guide customers through product-related challenges, actively listen to identify issues, record detailed call information, and maintain accurate customer records to enhance overall experience and satisfaction.
Provide exceptional technical support to customers, resolve issues promptly, maintain accurate records in the CRM system, and actively participate in product enhancement initiatives to improve service delivery and customer satisfaction.
Manage technical troubleshooting and case resolution, create support processes, and improve customer experience while collaborating with cross-functional teams to address evolving technology needs and maintain high service standards.
Provide technical support and solutions to customer inquiries, document interactions, collaborate with teams to resolve complex issues, and maintain up-to-date product knowledge to enhance customer satisfaction and operational efficiency.
Provide prompt technical support to clients via various channels, troubleshoot common hardware and software issues, assist with software installations, and manage support tickets to ensure timely resolution of client inquiries.
Act as an operations consultant for application platforms, lead complex incident resolution, establish observability standards, and drive root cause analysis to enhance service reliability and performance in managed environments.
Provide exceptional customer service and technical support through phone and email, document interactions, and maintain product knowledge to ensure a positive customer experience while resolving issues effectively.
Provide front line technical assistance for customers, resolve technical issues efficiently, and demonstrate advanced product knowledge to enhance customer experience while adhering to company policies and maintaining a positive attitude.
Provide first-level technical assistance to customers, troubleshoot internet connectivity issues, resolve technical problems in a fast-paced environment, and ensure exceptional customer service with a proactive approach to problem-solving.
Provide first-level technical support, troubleshoot issues with devices and network connectivity, maintain the Active Directory/Azure environment, and utilize the IT ticketing system for tracking support requests efficiently.
Provide timely resolutions to end user issues through support requests and troubleshoot conference room connectivity problems. Coordinate with departments to enhance service efficiency while maintaining effective ticket management practices.
Provide technical leadership for the frontend platform, mentor a team of developers, oversee feature planning and execution, and ensure high-quality, scalable solutions that enhance user-facing experiences across the ecosystem.
Develop test strategies and execute E2E testing procedures while debugging and analyzing results. Collaborate with teams to ensure quality assurance in 5G technology development and report software issues effectively.
Lead and mentor a team of engineers, drive the delivery of marketing automation and sales enablement solutions, and ensure high-quality code integration while evaluating emerging technologies to enhance customer experiences.
Architect AI systems for investors, contribute to an investment research platform, and design front-end applications while managing back-end code and databases to enhance overall data infrastructure and streamline workflows.
Lead a team of Support Engineers, managing daily operations and performance reviews, while providing technical mentoring and ensuring adherence to service level agreements for high-quality customer support.
Lead and mentor the support engineering team, ensure operational excellence by monitoring ticket queues, and drive continuous improvement through quality checks and feedback analysis to enhance customer satisfaction and team performance.
Lead and coach a customer support team, oversee daily operations and ticket management, implement process improvements, and collaborate cross-functionally to enhance customer experience and drive efficiency.
Manage and develop a distributed customer support team while optimizing workflows and implementing innovative tools. Ensure high customer satisfaction by directly engaging with support tickets and fostering a culture of continuous improvement.
Provide exceptional client support through phone, email, and live chat, effectively diagnose and resolve issues, and contribute to the improvement of AI support systems while maintaining strong communication and organizational skills.
Lead a team to enhance customer satisfaction by resolving queries, providing targeted coaching, and managing escalations, while fostering a collaborative environment and ensuring team performance aligns with established KPIs.
Assess children's functional abilities, develop individualized service plans, facilitate team meetings, and collaborate with families and external agencies to ensure effective service coordination for children with disabilities.
Perform aircraft maintenance and troubleshooting on AOG aircraft, communicate effectively with customers and teams, and ensure compliance with inspection requirements while maintaining a professional relationship throughout service engagements.
Perform aircraft maintenance and repairs, troubleshoot technical issues, communicate effectively with customers and teams, and ensure compliance with inspection requirements while maintaining professional relationships during service operations.
Oversee daily operations of a support team, manage onboarding and career development, conduct performance reviews, and ensure adherence to service level agreements while addressing technical escalations and aligning team activities with strategic...
Lead a team of FTZ Support Agents, manage complex compliance escalations, enforce data privacy protocols, and collaborate with product management to enhance software solutions for trade compliance and customer satisfaction.
Support key business processes by documenting and improving workflows, organizing sales operations, and contributing to team resources. Drive continuous improvement initiatives while collaborating with cross-functional teams to enhance efficiency and...
Assess functional abilities and needs, develop individualized service plans, coordinate services, and facilitate family-centered meetings to support children with disabilities and their families in accessing necessary resources.
Lead the integration of training environments and provide technical expertise for simulation platforms, ensuring optimal performance and seamless operation during military training events and exercises. Translate customer needs into effective technical...
Assess children's functional abilities, develop individualized service plans, facilitate team meetings, and maintain accurate documentation to support families in accessing essential services and achieving their goals.
Develop and revise manufacturing policies and procedures while analyzing processes for efficiency improvements. Collaborate with teams to ensure compliance and provide guidance on operational matters, enhancing overall manufacturing effectiveness.
Lead and develop a high-performing customer support team, implement process improvements, handle complex issues, and collaborate cross-functionally to enhance product offerings and customer experiences.
Serve as the primary liaison between customer contact centers and field operations, manage escalated requests, identify recurring issues, and collaborate with teams to ensure timely resolutions and enhance customer satisfaction.
Provide patient support and care through timely follow-up on diagnostics, assist in scheduling medical appointments, and communicate effectively with patients to enhance their understanding of healthcare and improve outcomes.
Lead the development and maintenance of training systems documentation, oversee instructional design activities, manage system upgrades, and support the delivery of training outputs to ensure systems integrity and alignment with governance...
Assess client needs and develop individualized service plans, facilitate team meetings, provide trauma-informed services, and maintain accurate documentation to support children with developmental and emotional disabilities in a community setting.
Manage and mentor a globally distributed technical support team, drive performance through KPIs, and promote continuous improvement while fostering a culture of inclusivity and collaboration within the organization.
Support and coordinate the Financial Planning support team, manage workloads, ensure excellent client service standards, and assist in the onboarding and development of team members within a collaborative environment.
Support and coordinate the Financial Planning team, assist with workload management, maintain client service standards, and identify process improvement opportunities to enhance operational efficiency and team collaboration.
Lead a customer-focused support team, mentor team members, and collaborate with international leadership to develop best practices while contributing insights to enhance financial products and services.
Provide clinical guidance and supervision to team clinicians, deliver direct therapeutic interventions, and develop person-centered plans to support individuals with mental health and substance-use challenges in community settings.
Lead day-to-day operations in a high-volume healthcare contact center, providing coaching and support to staff, monitoring performance metrics, and ensuring compliance with quality standards and regulations while addressing escalated customer...
Lead and develop a high-performing team while overseeing order management operations, ensuring service excellence, and driving continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
Manage and maintain scalable Machine Learning code, ensure quality through testing, collaborate on technical solutions, and enhance team performance by implementing best practices and optimizing documentation.
Lead end-to-end test planning and execution for software releases, define testing strategies, manage cross-functional collaboration, and drive quality assurance initiatives to enhance testing efficiency and mitigate risks in complex software systems.
Provide technical leadership and mentorship to software engineers while ensuring high-quality software delivery. Design scalable applications and enforce engineering standards, contributing to architectural decisions and cross-functional collaboration...
Lead a team in developing automated data quality frameworks, establish monitoring tools for data reliability, and drive collaboration with cross-functional teams to enhance data validation processes and eliminate manual QA practices.
Lead and develop a high-performing engineering team while optimizing software delivery processes. Collaborate with product teams to enhance customer outcomes and track improvements through effective SDLC tools.
Job Summary
- Salary:
$24.16 - $33.83 USD per hour
- Benefits:
Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Home Office Stipend and Reimbursement, Gym / Health Stipend, Retirement Savings, Education Assistance, Disability, Paid Holidays, Paid Time Off, Community Service
- Location:
IA, WI, SD, IN, KS, NE, MN
- Type:
Full-time
- Categories:
- Company:
- Job Details:
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