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Provide support to users via phone and email, resolving technical issues and inquiries. Maintain customer information, document interactions, and collaborate with internal teams to enhance service delivery and knowledge resources.

Evaluate and process endorsement change requests, manage policy transactions, and support underwriting teams through administrative tasks and reporting, while ensuring accurate communication and maintaining organized electronic files.

Provide first-class technical support by troubleshooting API and SDK issues, communicating effectively with customers, and collaborating with teams to identify and escalate bugs, while contributing to knowledge bases for continuous improvement.

Oversee production support for ACBS applications, resolve functional incident tickets, monitor system health, and provide guidance for batch failures while ensuring compliance with banking regulations and effective communication with stakeholders.

Provide technical support and account servicing through inbound calls and chats. Assist with password administration and customer applications while collaborating with other departments to address business needs effectively.

Provide technical support and solutions to customer inquiries, document interactions, collaborate with teams to resolve complex issues, and maintain up-to-date product knowledge to enhance customer satisfaction and operational efficiency.

Engage customers through in-home interactions, providing exceptional service and resolving tech issues. Utilize strong communication skills to identify needs and offer tailored product solutions while meeting sales targets.

Provide exceptional customer service and technical support through phone and email, document interactions, and maintain product knowledge to ensure a positive customer experience while resolving issues effectively.

Provide technical support for hardware and software issues, assist customers in navigating applications, troubleshoot network connectivity, and develop strong customer relationships while accurately recording interactions in the CRM system.

Provide technical leadership for the frontend platform, mentor a team of developers, oversee feature planning and execution, and ensure high-quality, scalable solutions that enhance user-facing experiences across the ecosystem.

Design and implement automated tests using Python, maintain the local test bench for audio validation, analyze test results, and collaborate with cross-functional teams to enhance test coverage and execution speed.

Provide hands-on support for on-premise and AWS Cloud deployments, troubleshoot technical issues, and communicate effectively with customers while managing support tickets and adhering to incident management processes.

Provide technical support for complex issues, manage operational applications and projects, assist in license compliance, and collaborate with teams to develop solutions and maintain knowledge of medical imaging products.

Assess children's functional abilities, develop individualized service plans, facilitate team meetings, and collaborate with families and external agencies to ensure effective service coordination for children with disabilities.

Lead a team to enhance customer satisfaction by resolving queries, providing targeted coaching, and managing escalations, while fostering a collaborative environment and ensuring team performance aligns with established KPIs.

Perform aircraft maintenance and troubleshooting on-site, communicate effectively with customers and teams, and ensure compliance with inspection requirements while working independently to meet service expectations.

Manage, develop, and coach a support team. Oversee support operations and systems, including Intercom. Optimize AI tools for efficiency. Report on team performance and collaborate with cross-functional teams to improve customer support.

Lead and develop a team of support specialists, oversee customer issue resolution, optimize support processes, and implement training programs to enhance team performance and ensure exceptional customer experiences.

Lead and develop a client support team, ensuring exceptional service delivery and quality standards. Manage support metrics, handle escalations, and drive continuous process improvements while maintaining a hands-on approach to customer needs.

Lead a global customer support team, resolving queries across various channels, enhancing customer satisfaction, and mentoring team members to achieve performance goals while fostering a collaborative environment and ensuring effective service...

Lead a high-performing customer support team by recruiting and coaching agents, analyzing performance metrics, and improving the overall customer experience through effective problem-solving and collaboration across teams.

Provide oversight of county Medicaid program administration, ensure compliance with processing standards, deliver training on policies and procedures, and develop corrective action plans to enhance program effectiveness and address performance issues.

Manage end-to-end technical delivery for enterprise accounts, lead complex integration projects, serve as a trusted advisor to clients, and mentor junior team members while driving customer satisfaction and expanding business opportunities.

Lead a technical support team, ensuring exceptional service and technical excellence while managing customer advocacy, support KPIs, and staff development to foster a collaborative and growth-oriented environment.

Develop and revise manufacturing policies and procedures while analyzing processes for efficiency improvements. Collaborate with teams to ensure compliance and provide guidance on operational matters, enhancing overall manufacturing effectiveness.

Analyze and resolve technical issues on the platform, conduct thorough testing of solutions, manage customer case feedback, and collaborate with development teams to enhance system performance and reliability.

Lead a high-impact support team, ensuring consistent service delivery and customer satisfaction. Drive service improvements by collaborating with internal teams and utilizing data insights to enhance operational efficiency and team performance.

Lead a customer-facing technical support team, mentor engineers, collaborate across leadership to standardize practices, and track team progress to ensure effective resolution of complex technical challenges for merchants.

Lead the integration of training environments and provide technical expertise for simulation platforms, ensuring optimal performance and seamless operation during military training events and exercises. Translate customer needs into effective technical...

Assess functional abilities and needs, develop individualized service plans, coordinate services, and facilitate family-centered meetings to support children with disabilities and their families in accessing necessary resources.

Lead and mentor application support engineers, manage ticket queues, ensure KPI and SLA achievement, and provide technical support while promoting self-service plans to enhance team productivity and customer satisfaction.

Lead and develop a client support team while designing support infrastructure and implementing analytics to enhance proactive service delivery, ensuring efficient resolution of client issues and continuous improvement of support operations.

Lead a team providing technical support for critical applications, offering expert advice on systems, and driving continuous improvement while managing project and event support to enhance operational excellence.

Oversee and motivate the Customer Care Team, manage escalated customer issues, recruit and train new representatives, and enhance operational processes to ensure high-quality service and performance standards.

Lead a cross-functional team to coordinate production support activities, prioritize issues, and ensure collaboration with domain experts. Guide unit testing and root cause analysis while mentoring team members for effective problem resolution.

Support bartenders by restocking supplies, maintaining a clean bar area, and preparing garnishes, while ensuring efficient beverage service and assisting with food running to enhance the guest experience.

Assess client needs and develop individualized service plans, facilitate team meetings, provide trauma-informed services, and maintain accurate documentation to support children with developmental and emotional disabilities in a community setting.

Analyze and identify barriers for team efficiency, drive claim management accuracy through audits, and review key decisions to ensure financial accuracy while managing operational efficiency goals and reinforcing team performance.

Provide patient support and care through timely follow-up on diagnostics, assist in scheduling medical appointments, and communicate effectively with patients to enhance their understanding of healthcare and improve outcomes.

Lead IT support operations by resolving complex issues, managing ticket queues, and enhancing support processes. Mentor team members while ensuring compliance with data handling standards and effective communication across all organizational levels.

Lead and supervise a team of Care Coordinators, ensuring quality service delivery and compliance with regulations while building relationships with families and community partners to support children with disabilities.

Lead and develop a high-performing education support team, coordinate course lifecycle processes, and build effective relationships across the faculty to enhance student experiences and support seamless course delivery.

Assess children's functional abilities, develop individualized service plans, facilitate team meetings, and coordinate services to empower families in accessing essential resources for their children's needs.

Lead a high-performing support team by coordinating workloads, providing direction, and delivering coaching. Drive continuous improvements in processes while ensuring high service standards and effective records management.

Lead and mentor a high-performing customer service team, ensuring service excellence and efficient issue resolution. Monitor performance metrics, provide coaching, and implement training programs to enhance team skills and customer satisfaction.

Support departmental needs by establishing priorities, overseeing complex event logistics, and composing various documents while exercising independent judgment to resolve administrative challenges effectively.

Develop tools and features to enhance fundraising campaigns, integrate with payment providers, improve reporting capabilities, and maintain the security of donation infrastructure while providing engineering support during critical campaigns.

Lead technical architecture and development for a key product, mentor engineering team members, collaborate with product management to ensure feature feasibility, and address customer feedback to enhance product quality.

Design and maintain scalable test automation frameworks, define quality engineering strategies, leverage AI for testing improvements, and mentor teams to ensure high standards of quality and compliance in software development.