Voice NOC Team Lead

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Disability, Paid Time Off

  • Location:

    Holland, OH

  • Type:

    Full-time

  • Categories:

    Voice Over

  • Company:

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  • Summary:

    Lead the NOC team to ensure timely resolution of customer issues, monitor team performance against KPIs, and maintain high customer satisfaction through effective communication and adherence to departmental policies and procedures.

  • Job Description

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