Quality Assurance Specialist - Call Evaluation and Coaching

Job Summary

  • Location:

    St. Petersburg, FL, Memphis, TN, Southfield, MI

  • Type:

    Full-time

  • Categories:

    Accounting, Call Center, Life Coach, QA, Communications

  • Company:

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  • Summary:

    Conduct call evaluations to ensure compliance, provide coaching for continuous improvement, and serve as a liaison for communication on quality standards, driving alignment across teams and enhancing overall service excellence.

  • Job Description

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