Product Support Specialist II

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Education Assistance, Disability, Dependent Health, Paid Holidays, Paid Time Off, Community Service

  • Location:

    Charlotte, NC

  • Type:

    Full-time

  • Categories:

    Product Manager, Chat Support, QA

  • Company:

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  • Summary:

    Resolve complex customer inquiries through advanced troubleshooting and technical support, manage support tickets for accuracy, and mentor team members to enhance customer satisfaction and operational efficiency.

  • Job Description

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