Member Experience Agent III

Job Summary

  • Salary:

    $25 - $28.50 USD per hour

  • Benefits:

    Retirement Savings, Education Assistance, Paid Holidays, Paid Time Off, Community Service

  • Location:

    New York, NY

  • Type:

    Full-time

  • Categories:

    Call Center, Travel Agent, QA, Medical

  • Company:

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  • Summary:

    Manage complex policyholder issues, serve as a subject matter expert for the team, assist in piloting new service strategies, and model best practices for communication and customer education to enhance the overall member experience.

  • Job Description

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