Manager, Customer Care Team

Job Summary

  • Salary:

    $112,006 - $149,341 CAD Annually

  • Benefits:

    Gym / Health Stipend, Education Assistance, Paid Time Off, Career Development, Community Service

  • Location:

    Ottawa, ON, Canada, Toronto, ON, Canada, Montreal, QC, Canada

  • Type:

    Full-time

  • Categories:

    Customer Service, QA, Medical

  • Company:

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  • Summary:

    Lead and develop a customer care team, optimize service delivery through data-driven strategies, enhance customer satisfaction and first-contact resolution, and implement a digital-first service model for improved operational efficiency.

  • Job Description

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