IT Service Desk Analyst II

Job Summary

  • Salary:

    $72,000 - $75,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Disability, Paid Holidays, Paid Illness Leave, Paid Time Off

  • Location:

    Waltham, MA

  • Type:

    Full-time

  • Categories:

    Customer Service, Analyst, Data Analyst

  • Company:

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  • Summary:

    Provide technical support to end-users via multiple channels, diagnose and resolve IT issues, manage IT equipment lifecycle, and assist with onboarding and offboarding processes while ensuring excellent customer service.

  • Job Description

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