Director, Managed Services - Voice and Services

Job Summary

  • Salary:

    $116,025 - $145,110 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Education Assistance, Paid Holidays, Paid Time Off, Community Service

  • Location:

    Kansas City, MO, Dallas, TX, Lubbock, TX, Albuquerque, NM, Waynesboro, VA, Waco, TX, Roanoke, VA, Saint Louis, MO, Cedar Rapids, IA, Lincoln, NE, Plano, TX, Little Rock, AR, Knoxville, TN, Charleston, SC, Charlotte, NC, Columbia, SC

  • Type:

    Full-time

  • Categories:

    Cybersecurity, Voice Over

  • Company:

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  • Summary:

    Lead technical escalation for voice services, manage customer onboarding, ensure high-quality service delivery, and drive continuous operational improvement across multiple teams within the Managed Services portfolio.

  • Job Description

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