Customer Experience Vendor Operations Manager

Job Summary

  • Salary:

    $83,800 - $125,900 USD Annually

  • Location:

    New York, NY, Birmingham, AL, Miami, FL, Tampa, FL, Blue Ash, OH, Cincinnati, OH, Los Angeles, CA

  • Type:

    Full-time

  • Categories:

    Customer Service, QA, Medical

  • Company:

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  • Summary:

    Oversee daily operations of BPO partners to meet performance targets, manage vendor contracts, ensure compliance, and enhance customer experience through continuous improvement initiatives and collaboration with internal stakeholders.

  • Job Description

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