Consumer Operations Team Lead - Bilingual Spanish, English

Job Summary

  • Salary:

    $72,300 - $105,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Gym / Health Stipend, Retirement Savings, Education Assistance, Disability, Dependent Health, Paid Holidays, Career Development, Community Service

  • Location:

    Crum Lynne, PA, Chicago, IL, Reston, VA, Washington, DC, Boca Raton, FL

  • Type:

    Full-time

  • Categories:

    Call Center, QA

  • Company:

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  • Summary:

    Lead a bilingual customer support team, manage escalations, oversee daily operations, and drive performance through coaching and KPI management to enhance customer satisfaction and operational efficiency.

  • Job Description

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