Client Support Team Lead

Job Summary

  • Benefits:

    Parental Leave, Gym / Health Stipend, Education Assistance, Career Development

  • Location:

    Sydney, NSW, Australia

  • Type:

    Full-time

  • Categories:

    Chat Support, Creative

  • Company:

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  • Summary:

    Lead daily operations of the Service Desk, mentor analysts, manage ticket workflows, and ensure adherence to service metrics while maintaining strong client relationships and driving continuous improvement initiatives.

  • Job Description

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