Business Operations Manager, Customer Experience

Job Summary

  • Salary:

    $150,000 - $180,000 USD Annually

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Parental Leave, Retirement Savings, Career Development, Commuter Benefits

  • Location:

    New York, NY

  • Type:

    Full-time

  • Categories:

    Customer Service, Writing, Finance

  • Company:

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  • Summary:

    Lead strategic customer experience projects, drive cost-optimizing strategies, collaborate on service model implementation, and manage CX tools to enhance operational efficiency and scalability across customer interaction channels.

  • Job Description

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