Associate Technical Support Engineer

Job Summary

  • Salary:

    $55,000 - $75,000 USD Annually

  • Benefits:

    Paid Time Off

  • Location:

    Lexington, MA

  • Type:

    Full-time

  • Categories:

    Chat Support, Cybersecurity

  • Company:

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  • Summary:

    Provide first-line technical support to customers, troubleshoot issues through clear communication, analyze symptoms to implement solutions, and escalate complex problems to ensure effective resolution while maintaining a positive customer experience.

  • Job Description

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