Tier I Shift Supervisor

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Retirement Savings, Paid Holidays, Paid Time Off, Career Development

  • Location:

    Ashburn, VA, Orlando, FL, San Antonio, TX

  • Type:

    Full-time

  • Categories:

    Cybersecurity

  • Company:

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  • Summary:

    Provide real-time supervisory oversight of Tier 1 agents, ensure service delivery objectives are met, and act as the liaison between agents and leadership while managing escalations and supporting incident management activities.

  • Job Description

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