Director of Call Center Operations

Job Summary

  • Salary:

    $120,000 - $140,000 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Retirement Savings, Paid Time Off, Commuter Benefits

  • Location:

    Work from Anywhere in US

  • Type:

    Full-time

  • Categories:

    Call CenterQA

  • Company:

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  • Summary:

    Lead and manage call center operations, oversee team, create training and onboarding process, refine and assess systems, work cross functionally, handle escalated customer issues, and ensure client SLAs are met.

  • Job Description

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