Customer Solutions Analyst II

Job Summary

  • Salary:

    $63,200 - $86,900 USD Annually

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Parental Leave, Retirement Savings, Career Development

  • Location:

    Waltham, MA, Vancouver, WA, Bethesda, MD

  • Type:

    Full-time

  • Categories:

    Customer Service, Analyst, Developer, Recruiter, Data Analyst, Writing

  • Company:

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  • Summary:

    Serve as the voice of the customer to capture feedback, provide day-to-day support and workflow recommendations, manage escalations to engineering teams, and document best practices for enhancing customer experiences.

  • Job Description

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