Customer Solutions Analyst II

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Parental Leave, Retirement Savings, Career Development

  • Location:

    Waltham, MA, Vancouver, WA, Bethesda, MD

  • Type:

    Full-time

  • Categories:

    Customer Service, Analyst, Developer, Data Analyst

  • Company:

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  • Summary:

    Provide day-to-day customer support, manage escalations to engineering, document best practices for online tools, and develop creative solutions for technical issues to enhance customer satisfaction and product adoption.

  • Job Description

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