Customer Service Specialist II, B2B and B2C
$23.08 - $25.48 USD per hour
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Disability, Paid Holidays, Paid Illness Leave, Paid Time Off
Provide exceptional B2B and B2C customer service via phone, email, and chat. Diagnose technical issues, moderate user reviews, and escalate issues as necessary. Adhere to procedures and document interactions.
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