Customer Retention Manager

Job Summary

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Education Assistance, Paid Holidays, Career Development

  • Location:

    Washington, DC

  • Type:

    Full-time

  • Categories:

    Tutoring, Customer Service

  • Company:

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  • Summary:

    Lead a team of customer retention specialists by hiring, coaching, and managing performance. Develop retention strategies, assess client needs, and achieve targets for renewals and customer satisfaction to drive business growth.

  • Job Description

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