Logging into the system, working as part of a high-performing team, responding to consumer questions, taking breaks, good communication skills, experience in customer service, working with different systems, positive and committed approach to deliver..

Assist customers by phone to verify and correct information, resolve inquiries, provide feedback, and ensure accurate information updates. Serve as a liaison between departments and ensure compliance with regulations.

Provide exceptional customer service by taking inbound and outbound calls, handling customer issues, and customizing services to meet customer needs. Maintain accurate customer account information and perform soft collections. Must have 1+ years of c..

Provide exceptional customer service over high volume inbound and outbound client phone calls. Proactively resolve client issues, maintain positive client relations, and collaborate with other departments. Troubleshoot technical issues and deliver ac..

Manage customer service and sales operations for a travel company. Process bookings, manage loyalty program, support trip preparation, analyze sales data, write marketing copy, and maintain relationships with partners and affiliates.

Answer customer inquiries, process orders, verify insurance coverage, and maintain accurate documentation. Provide excellent customer service, prioritize tasks, and adapt to changing environments. High school diploma and 1 year of related experience ..

Provide outstanding customer service, manage customer account activity, collect and review customer feedback, identify customer trends and challenges, support process improvement initiatives, and build strong relationships with key stakeholders.

Provides outstanding customer service and manages customer account activity. Acts as a liaison in problem-solving, research, and problem/dispute resolution. Supports process improvement initiatives and builds strong relationships with key stakeholders.

Provide exceptional customer service by handling a variety of customer calls and resolving issues. Learn and navigate new software quickly, work independently, and remain calm under pressure. High school diploma and 2 years of customer service experi..

Provide technical and customer support via phone and email. Build relationships with customers, anticipate their needs, and provide fast-paced critical thinking. Learn and navigate new software quickly. High school diploma and 2 years of customer ser..

Provide exceptional customer service through inbound and outbound calls, answer customer inquiries, maintain accurate customer records, analyze customer needs, and collaborate with team members to ensure customer satisfaction. Previous call center ex..

Manage product complaints, investigations, and root cause analysis. Develop complaint procedures and maintain quality programs. Collaborate with functional areas for continuous improvement and innovation.

Handle high volumes of calls, identify customer needs, build relationships, provide accurate information, manage complaints, and go the extra mile to engage customers. Strong phone administration skills, attention to detail, and ability to work indep..

Outreach Specialists needed to promote healthcare program through outbound calls. Maintain productivity, engage with members, update CRM, and de-escalate complaints. Strong communication and computer skills required. High school diploma or equivalent..

Resolve technical issues reported by users via email, phone, and remote access. Analyze and provide solutions for technical problems. Liaise with internal teams for issue resolution. Build knowledge of the company, processes, and customers.

Lead a team of up to 7 technical customer service representatives, manage their performance, contribute to customer support goals, and continuously improve processes. Requires a related bachelor's degree, 5-10 years of client-facing experience, and U..

Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..

Supervise non-exempt contact center associates, monitor performance, and ensure department goals are met. Manage incident response, support cross-functional process improvement efforts, and present findings to key decision-makers.

Handle new cases, verify information, draft cases in system. Monitor and track cases to meet deadlines. Assign/schedule physicians based on guidelines and client requirements. Update clients on progress and communicate referral info/documentation.

Deliver exceptional customer experience by responding to calls, emails, and chats related to benefits, coverage, plan options, claims, payments, and general questions. Provide effective verbal and written communication, problem-solving, and multitask..

Respond to customer calls, assist with website/application issues, answer product/service questions, document interactions, transfer data, and complete additional duties as needed. High school diploma, call center experience, and technical requirements a

Manage travel and transportation budget for clinical trial participants. Act as the main point of contact for patient communications and manage all patient travel and logistical details. Maintain accurate data and aid in producing reports.

Answer incoming calls and contact customers via phone, email, and chat. Provide assistance to customers and sales agents, collect onboarding documents, and ensure correct information. Handle complaints, educate customers, and retain policies. Experience

Assist customers by answering general inquiries, resolving problems, researching and exploring answers and alternative solutions via chat or phone. Must have high school diploma, outstanding communication skills, and hardwired internet connection.

Communicate with customers, meet metric-driven goals, manage time effectively, navigate computer systems, adapt to change, document customer interactions, maintain high standards, make appropriate decisions, work independently and in a team environment.

Enroll Medicare members, process electronic forms, validate information, resolve finance-related issues, make outbound calls, and provide proactive customer service in a 6-month contract with potential extension.

Answer inbound calls, deliver exceptional customer service, navigate multiple administrative systems, and complete customer service training. High school diploma and 1 year of customer service experience required.

Provide excellent customer service, manage customer accounts, offer outsourced services for invoicing, reimbursement, and problem-solving. Identify customer trends, develop alternatives, and build relationships with key stakeholders.

Provide exceptional customer service, manage customer accounts, collect and review customer feedback, identify customer trends and challenges, support process improvement initiatives, and communicate with customers regarding their needs and concerns.

Provide outstanding customer service, manage customer account activity, collect and review customer feedback, and support process improvement initiatives. Requires 3-6 years of experience in medical billing, insurance verification, or call center/inb..

Provides outstanding customer service and manages customer account activity including order fulfillment, product change requests, and problem resolution. Identifies customer trends and opportunities, supports process improvement initiatives, and buil..

Provides outstanding customer service and manages customer account activity including order fulfillment, problem resolution, and coordinating customer questions/issues. Supports process improvement initiatives and builds strong relationships with key..

Resolve customer complaints, respond to inquiries, maintain records of interactions, and refer unresolved grievances. Must have customer service experience, adaptability, and proficiency in Microsoft Office Suite. Hourly pay and temporary position.

Provide personalized customer service, educate customers on life insurance policies, handle complex situations, meet service level expectations, utilize multiple systems, have 1+ years of customer service experience or an undergraduate degree.

Deliver exceptional customer service, handle escalated calls, serve as a subject matter expert, and resolve complex customer issues. Full-time position with flexible 8-hour shifts. Requires high school diploma, computer application familiarity, and 6..

Guide customers in consolidating retirement accounts, become a 401k expert, communicate with financial institutions, synthesize feedback, and contribute to internal knowledge-base. 4+ years of customer service experience required. Competitive compens..

Handle high volume of inbound calls to answer questions, process transactions, and update files. Provide HR and financial support to clients' employees. Utilize computer navigation skills and communication with third parties.

Handling a high volume of inbound calls for Healthcare Member and Provider inquiries, answering inquiries and typing information into the computer system simultaneously. Web camera visibility may be required.

Working in a fast-paced call center environment, taking inbound phone calls and providing exceptional customer service. Interpreting policy contracts and educating customers on insurance products and services. Maintaining accurate data and meeting ta..

Taking inbound phone calls in a fast-paced call center environment, meeting/exceeding targeted metrics, interpreting policy contracts, providing expertise to customers and agents, and maintaining accurate data in various computer systems.

Resolve complex consumer issues, assist policy holders with billing questions and concerns, provide support to policy holders with any policy changes requested, and support policy holders' needs by providing recommendations and adjustments as necessary.

Efficiently handle in-bound calls, meet or exceed established performance targets, review account history, document calls, and provide quality customer service to customers. Minimum 3-5 years of experience in healthcare billing or equivalent operatio..

Outgoing customer service professional with 3+ years experience needed for services management and coordination. Must have excellent English skills, college degree, and be a motivated self-starter. Full-time remote position with US day shift hours.

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills, be a self-starter, and ha..

Customer Service Rep with 3+ yrs exp needed for scheduling shifts, customer service, and HR functions. Must have excellent communication skills, be highly organized, detail-oriented, and have a dedicated home office space. Full-time remote position w..

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills and be a motivated self-st..

Deliver exceptional customer support through phone, live chat, and email. Build strong relationships with members and find creative ways to enhance their experience. Collaborate with cross-functional teams to ensure a member-driven organization.

Provide exceptional customer service by engaging with customers through phone, email, and chat, educating them about insurance products, assisting them in comparing different insurance plans, addressing customer concerns, and collaborating with team ..

Drive end-to-end coordination of the customer experience for regional customers, including resolving issues, coordinating stakeholders, and enhancing processes. Act as a liaison between field sales and customer service to improve efficiencies and exp..